AWS EdStart FAQ

Frequently asked questions about AWS EdStart

Are you beginning to build your business on AWS or expanding your offerings? Look to AWS EdStart to help you build solutions that are secure, smart, scalable, and cost-effective. AWS EdStart offers various features and resources to support you in your journey. Whether you are a brand new startup or an existing business running on AWS, there are plenty of opportunities to advance your business.

General questions

What is AWS EdStart?

AWS EdStart is a program designed to provide your education technology startup with the resources you need to get started quickly and easily on AWS. Learn more AWS EdStart.

Do I need to be an AWS customer to join AWS EdStart?

Yes. You must have an active AWS account with a valid payment method on file in order to join AWS EdStart. You can learn more about AWS accounts here

How do I set up an AWS account?

Visit About AWS to create your free account today.

How can I learn more about AWS EdStart members?

To learn more about AWS EdStart members, check out the Meet our members page.

How do I become an AWS Edstart member?

To become a part of the AWS EdStart Member Tier, you will need to complete the application form and apply to be accepted into the program. For more details, please visit the AWS EdStart Members Tier page.

How long can I stay in the AWS EdStart program?

Once accepted into AWS EdStart Member Tier, you can remain a member for as long as you wish.

How long does it take to be accepted into the AWS EdStart Members Tier?

Applications are processed within 10-12 business days. You will receive a welcome email once you have been accepted into the AWS EdStart Members Tier.

Are all applicants accepted into the program?

Due to a high volume of applications, submitting an application does not guarantee your acceptance into the program.

Once accepted into AWS EdStart Members Tier, where can I find my AWS Promotional Credits?

AWS Promotional Credits awarded through AWS EdStart are merit based. Each company receives a different credit award based on their needs, previous allocations of AWS Promotional Credits, and outlined usage.

How many AWS Promotional Credits can I expect to receive from the AWS EdStart Members Tier?

AWS Promotional Credits awarded through the AWS EdStart Members Tier are merit based. Each company receives a different credit award based on their needs, previous allocations of AWS Promotional Credits, and outlined usage.

Do AWS Promotional Credits expire?

Yes. AWS EdStart Promotional Credits will expire on the date indicated when you receive the applicable Promotional Credit code (or such other date designated by your AWS contracting entity). Failure to use AWS Promotional Credits before the expiration date will result in the forfeiture of AWS Promotional Credits. We reserve the right to cancel AWS Promotional Credits at any time. No refunds will be granted for any expired or cancelled AWS Promotional Credit.

Can my AWS Promotional Credits be extended?

No. AWS Promotional Credits will expire on the date indicated when you receive the applicable AWS Promotional Credits code (or such other date designated by your AWS contracting entity) and will not be extended.

If I need more AWS Promotional Credits, can I get them from AWS EdStart?

No. These credits are designed to be a short-term, finite tool for empowering your long-term success. Once these credits are fully utilized, or have expired, you will have the opportunity to benefit from the other resources AWS makes available for architecting your infrastructure and optimizing your costs.

Where can I learn more about AWS Promotional Credits?

You can learn more about AWS Promotional Credits on the Redeem your AWS Promotional Credit page.

Will we be notified if our company does not qualify for the AWS EdStart Members Tier?

Applications are processed within approximately 10-12 business days. We make reasonable attempts to follow up with each applicant. However, in cases where the AWS account ID is invalid, or the email address provided is a personal address instead of a corporate email address, we reserve the right to remove your application from the queue and you may not receive a follow-up.

As a member of AWS EdStart Members Tier or AWS EdStart Innovators Tier, can I use the AWS logo on my website?

Powered by AWS logo

You can display the Powered By Amazon Web Services logo, as seen here, to let your customers know that your application is built on the same reliable, scalable infrastructure used to power Amazon.com’s global web properties. Visit the AWS co-marketing tools page for more details. Use of this logo and any AWS marks are subject to AWS trademark guidelines.

As a Member of AWS EdStart, can I use the AWS EdStart Member icon on my website?

Yes. You can display the AWS EdStart Member icon on your website to let your customers know that you are an AWS EdStart Member. Use of the icon is subject to AWS Trademark Guidelines.

Can I mention AWS as the technology sponsor for my organization?

No. AWS is not a sponsor of any startup or other startup-enabling organization. AWS EdStart is not a sponsorship program.

I want to report feedback or have a question that is not listed. Where do I go?

To report an issue or error on the AWS EdStart page, or to get answers to additional questions, please contact us.

Is there a cost to apply for AWS EdStart or to become a member?

No, AWS EdStart is a complimentary offering.

Does AWS take any equity stake in AWS EdStart Members?

AWS does not take any equity from AWS EdStart Members.

Is there a cost to apply for AWS EdStart or to become a member?

No, AWS EdStart is a free offering. There is no cost to apply or to become a member of the program.

Is there a deadline to apply for the program?

No, AWS EdStart is an ongoing program. You can apply at any time.

Are there any requirements of members in the program?

No, once you are in the program, there are no requirements for remaining in the program. However, if you want to participate in marketing activities, such as being featured in blog posts, you must sign and return the AWS Marketing Authorization Form

What is the process for exiting the program?

Once accepted into AWS EdStart, you can remain a member for as long as you wish. If you wish to leave the program, you may do so at any time by emailing the team. Once we receive your email request, we will remove you from the program database and webpage. Please note that this removal process may take up to five business days.

If my country is not listed on the application page, does that mean AWS EdStart is not available to me?

We are in the process of expanding the program globally, but currently the program is only available to customers headquartered in the countries listed on the AWS Members Tier page. Please check back soon for updates.

I live in China and noticed that there are two different application forms. What is the difference between the two?

If you plan to use your AWS Promotional Credit towards services in the AWS China (Beijing) Region Operated by Sinnet or AWS China (Ningxia) Region Operated by NWCD, download your application form and apply with an AWS China account www.amazonaws.cn/edstart/. If you plan to use your AWS Promotional Credit towards services outside of the AWS China (Beijing) Region or AWS China (Ningxia) Region, download your application form and apply with a AWS global account aws.amazon.com/awsedstart. For a full list of services by region, check out our region table. To learn more about the regions, visit the AWS in China and AWS global infrastructure webpages.

What is the difference between being a “member” and an “innovator” of AWS EdStart?

The AWS EdStart Innovators Tier is intended for the earliest stage EdTech startups. Participants in the AWS EdStart Innovators Tier, or "AWS EdStart Innovators” as they are called, receive basic support to launch their companies. Once AWS EdStart Innovators have advanced their business and are working with customers, they can apply to become an AWS EdStart member.

Can I be both an AWS EdStart Innovator and an AWS EdStart member?

AWS EdStart Innovators will have to go through the same application process as new applicants, and acceptance will be based on application criteria.

** AWS EdStart is provided and administered in India through Amazon Internet Services Private Limited (“AISPL”).

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Are you ready to become an AWS EdStart Member? Fill out the AWS EdStart Interest Form to apply.