Here you can find resources around the AWS Remote Work solution, highlighting what we have learned while helping our customers move their workforce remote. Some of this is about the services we offer and some of it is about what we have learned about helping our own AWS workforce. All of it is designed to help you think about how you can evolve your remote work journey.


Mission: Providing business continuity for the future of work

October 15th, 2020
Teresa Carlson

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The power of video everywhere with the Amazon Chime SDK

October 8th, 2020
Sid Rao

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Reimagining Work for the Post-pandemic World

October 5th, 2020
Larry Augustin

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Mission: Getting back to school

September 17th, 2020
Teresa Carlson

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Accelerating our support for small businesses selling in our store

September 8th, 2020
Day One Staff

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How COVID-19 has changed the way customer service leaders think about contact centers

June 22nd, 2020
Pasquale DeMaio

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Lessons in disaster response

June 17th, 2020
Maggie Carter

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How to handle unexpected contact spikes with Amazon Connect

April 17, 2020
Anjali Khambete

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Science Fair Goes Virtual Using Amazon Chime

April 7th, 2020
Beth Styles

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Working from home? Here's how AWS can help

March 18th, 2020
Jeff Barr

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Quickly set up remote contact center agents with Amazon Connect

March 18th, 2020
Rob Pittfield

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New offers to enable work from home from Amazon WorkSpaces and Amazon WorkDocs

March 18th, 2020
Muneer Mirza and Angus Norton

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Introducing AWS Client VPN to Securely Access AWS and On-Premises Resources

March 18th, 2020
James Devine

Best practices for remote work using Amazon Chime

March 18th, 2020
Joe Trelli 

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Webinars & presentations

Ensure Workforce Continuity with AWS
How to Manage Virtual Contact Centers and Customer Service Remotely with Amazon Connect
Rethink your contact center with the flexible and intelligent Amazon Connect

Service details

Use Case AWS service
Application Streaming

Amazon AppStream

Communication and collaboration Amazon Chime
Remote network access

Amazon Client VPN

Contact center

Amazon Connect

Virtual workstations for creative professionals

Amazon EC2 G4

Content collaboration

Amazon WorkDocs

Virtual desktops

Amazon WorkSpaces