Tag: AWS Services Partners

Cloud-based contact centers that leverage AI for enhancing the customer experience are gaining wide acceptance. TCS RemacX is an AI-powered CX collaboration space that extends Amazon Connect’s out-of-the box capabilities. It provides ways for customers to get insurance quotes, for example, and assists customer with FAQs using Amazon Lex. It also supports proactive customer communication like automated reminders for payments due using Amazon Pinpoint, and video calling using Amazon Chime.

Broadcasters and media organizations are dealing with a perfect storm of market and technology-driven changes with the ongoing move to IP and cloud-based production systems. A new product offering from Atos called BNCS+ for AWS enables traditional broadcasters, small media companies, and non-media companies to rapidly create highly scalable and resilient video channels that can be accessed by global audiences using the BNCS+ interface, without having to build deep AWS Cloud or DevOps expertise.

Learn how equipment operators can build a predictive maintenance solution using AutoML and no-code tools powered by AWS. This type of solution delivers significant gains to large-scale industrial systems and mission-critical applications where the costs associated with machine failure or unplanned downtime can be high. The design of this solution is based on the experience of Grid Dynamics with manufacturing clients.

Learn how AWS and Xoriant are working together to offer a service that assists any firm with their invoicing needs through X·CELERATE Invoice and Amazon Textract. This post covers the key steps of this system and how the collaboration between AWS and Xoriant is building better invoicing solutions for companies dealing with hundreds, if not thousands, of invoices each month. Learn why automated invoice processing (AIP) is important and how AWS and Xoriant are fueling innovation in AIP.

The AWS Well-Architected Framework defines six pillars of cloud best-practices, and automation has matured to the point where it’s ready to support customers’ growing sophistication and appetite for efficiency. Learn how 6pillars’ dedication to automation-first and integration with AWS-native tools enables customers to deploy automation of AWS best practices quickly, safely, and cost-effectively. This drives significant benefits to customers seeking to adhere to multiple compliance standards.

The growth of cloud and managed services presents Managed Service Providers (MSPs) with a unique opportunity to grow their business. In this era of change, MSPs must look beyond traditional cloud operations and infrastructure. By expanding your services and building an in-house CCoE, and with guidance from the AWS Managed Service Provider Program, you can evolve your MSP business from the outdated, traditional framework into one that is truly next-generation.

Most enterprise customers are trying to migrate their on-premises data warehouse from Oracle or other on-premises solutions to Amazon Redshift. Learn how TEKsystems strives to put forth a series of tools, technologies, and methodologies to meet customers in their current AWS cloud journey path. With a phased migration approach, TEKsystems’s customer realized immediate savings moving off an on-premises data warehouse while running its current applications against Amazon Redshift through partner solutions.

Data governance serves an important role in ensuring the quality, consistency, and security of data utilized across an organization. Using a multi-account structure with cross-account access is an AWS best practice that offers several other benefits. Learn how to set up a data governance system in AWS Organization accounts with clients’ use cases and solutions, and how ASCENDING overcame the technical challenges listed above.

In a manufacturing process, reports are critical for tracing problems and improvement. Technologies such as Industrial IoT (IIoT) can help companies improve reporting accuracy and traceability during the manufacturing process. Learn how Metrodata’s solution architecture aims for easy access as a reliable, durable, secure platform so customers no longer need to think about problems that may arise due to limited storage and lack of computing capabilities.

Many SAP enterprise customers have deployed data lakes to optimize manufacturing outcomes, track business performance, improve forecast, and accelerate product lifecycle management. The initial process of data extraction involves bringing data from commercial off-the-shelf (COTS) applications and non-COTS applications. Learn how the Atos AWS Data Lake Accelerator for SAP helps customers build a scalable data lake for SAP systems such as SAP S4/HANA or SAP ECC.