Tag: AWS Partner Solutions Architects (SA)

To reduce the technical complexity and manual processes needed to build pipelines that meet various security policies, Fivetran offers flexible connection options to securely and reliably move enterprise data from source to destination. Fivetran runs on AWS and can support customers syncing data from databases and to destinations hosted on AWS, including the Amazon Redshift data warehouse. Integration with AWS PrivateLink also allows customers to send data without using the public internet.

Enterprises require the ability to be proactive on modern governance challenges. The difficulty is knowing what data you have, where it’s located, its business value or risk to the organization, and how it can be protected. The Smarsh Enterprise Platform enables companies to capture, retain, analyze, and act on the “signals” in communications that are most critical to the business. These include compliance and brand risks and may expand to include security threats, cultural indicators, untapped revenue opportunities, and more.

Many organizations record calls which are potential gold mines of rich insights about customer satisfaction, customer churn, competitive intelligence, service issues, agent performance, and campaign effectiveness. However, the sheer volume of phone calls exceeds a contact center’s ability to review and analyze them in order to glean those valuable insights. Learn how SourceFuse used custom microservices development to design a call center solution for a healthcare customer.

Featurization is one of the most difficult problems in machine learning. Learn how graph features engineered in Neo4j can be used in a supervised learning model trained with Amazon SageMaker. These novel graph features can improve model performance beyond what’s possible with more traditional approaches. Together, these components offer a graph platform that can be used to understand graph data and operationalize graph use cases.

The modern API lifecycle does not end once your CI/CD pipeline pushes a deployment to production and the API becomes available to clients. They still have to access documentation, try out different parts of the API, or get notifications about changes. API developer portals have become standard for businesses offering APIs to their partners and end users. Learn how to integrate ReadMe.com with Amazon API Gateway to make sure your documentation is up to date and gets changed every time you change the API.

Most applications require a form of identity service to manage, authenticate, and authorize users. In SaaS applications, multi-tenancy adds specific challenges to this task. To meet these needs, SaaS builders must consider integrating with an identity service provider. AWS services such as Amazon Cognito or AWS Partner services like Auth0 provide deep expertise in the field and allow you to focus on your SaaS application’s value proposition while relying on a secure, feature-rich identity provider.

A digital journey is of strategic importance for many organizations, and digital transformation enabled by cloud technologies has increased efficiency and raised productivity with improved stakeholder experiences. To achieve these outcomes, transformation initiatives need to be holistic, interlinked, and inclusive. Learn how to supercharge customer experiences and make your contact center future-ready by leveraging HCLTech’s Fluid Contact Center Intelligence (Fluid CCI) and AWS AI/ML services.

For many organizations, the cloud is considered a key enabler to purposeful digital transformations. The process of moving applications, data, and infrastructure to AWS with minimal impact on operational continuity, low risk, and reduced cost is the key to a well-defined migration strategy. LTI’s Infinity AppLens is a re-engineering assistant solution that identifies complexities and assesses the cloud readiness of application portfolios to coin an efficient cloud modernization roadmap.

This post explores an asynchronous pattern for ingesting data from legacy systems, collecting it into projections, and aggregating it into single views. The purpose of this solution is to decouple the source systems where data is stored from the external channels that request data—ensuring both offloading of source systems and making data available to channels 24/7 and in near real-time. The proposed solution is a simplification of the high-end architecture of Mia-Platform Fast Data.

Provectus, an AWS Premier Tier Services Partner with the Data and Analytics Competency, helps clients resolve issues of their legacy, on-premises data platforms by implementing best practices for the migration and optimization of Amazon EMR workloads. This post examines the challenges organizations face along the path to a successful migration, and explores best practices for re-architecting and migrating on-premises data platforms to AWS