AWS Partner Network (APN) Blog

Category: SageMaker

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Unlocking the Value of Your Contact Center Data with TrueVoice Speech Analytics from Deloitte

Voice data represents a rich and relatively untapped source of information that can help organizations gaining precious insights into their customers and operations. By leveraging a number of AWS services, Deloitte’s speech analytics solution, TrueVoice, can process voice data at scale, apply machine learning models to extract valuable information for this unstructured data, and continuously refine and enrich such models, tailoring them to specific industries and business needs.

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SageMaker

Integrating with Amazon SageMaker: Using Built-In Algorithms from External Applications

We are often asked how to integrate software with Amazon SageMaker and use the service’s built-in machine learning algorithms. In this post, we discuss how to use the training capabilities of Amazon SageMaker to leverage its built-in algorithms. The types of applications that can integrate with Amazon SageMaker are data science platforms, business intelligence tools, or any application that needs to use machine learning behind the scenes.

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