Category: Management & Governance

As companies adopt a cloud-first strategy, ITOps and DevOps require a single view of application services and infrastructure so they can be equipped with the right observability solution. Observability lets you determine what’s important by watching how the system performs over time, and ask new questions using metrics, logs, or traces. Tech Mahindra’s smart monitoring and resolution tool is called SMART and is built on top of AWS observability and telemetry tools.

IBM Consulting Platform Services on AWS enables intelligent application management in the AWS environment. It empowers IT leaders, developers, and site reliability engineers with artificial intelligence (AI)-powered management of complex hybrid and cloud-native enterprise applications. Learn how IBM Consulting Platform Services on AWS is built using AWS-native services, helping enterprise customers embrace the new cloud operating model by streamlining Day 2 operations.

Voice services play a significant role across many industries by enabling real-time and critical communications; but building the computing infrastructure internally to deliver a high-quality voice service involves considerable capital and operational expenses. This post discusses the current challenges in monitoring voice call quality and how Voipfuture’s Qrystal for AWS can be used to bring enriched visibility into your critical communication infrastructure.

A transformation step is key to achieving the cloud strategy benefits for organizations moving or implementing workloads to the AWS Cloud. Organizations that adopt the cloud without transforming their operation model may not realize the full benefits. Explore DXC Technology’s approach to cloud operation excellence through a Cloud Automated Operation Model, and learn how to implement it at scale and purely over managed AWS services.

Managing a cloud infrastructure consisting of multiple AWS accounts is an important but also complex topic for Well-Architected cloud environments. The superwerker on AWS Quick Start provides an automation of what consultants charged with building a platform and landing zone would build for a customer. As an individual consulting solution, this typically involves a mix of consulting and hands-on click ops, as well as building some automation in the customer’s preferred infrastructure provisioning tooling.