Category: Monitoring and observability

As companies adopt a cloud-first strategy, ITOps and DevOps require a single view of application services and infrastructure so they can be equipped with the right observability solution. Observability lets you determine what’s important by watching how the system performs over time, and ask new questions using metrics, logs, or traces. Tech Mahindra’s smart monitoring and resolution tool is called SMART and is built on top of AWS observability and telemetry tools.

Voice services play a significant role across many industries by enabling real-time and critical communications; but building the computing infrastructure internally to deliver a high-quality voice service involves considerable capital and operational expenses. This post discusses the current challenges in monitoring voice call quality and how Voipfuture’s Qrystal for AWS can be used to bring enriched visibility into your critical communication infrastructure.