AWS Partner Network (APN) Blog

Tag: XAPP AI

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Implement High-Quality Chatbot Solutions with AWS Conversational AI Competency Partners

We are excited to announce the new AWS Conversational AI Competency launching in Q1 2023, which helps enterprises implement high-quality, highly effective chatbot, virtual assistant, and IVR solutions through the expertise of AWS Partners. AWS Conversational AI Competency Partners provide domain expertise, tools, and services to aid in selecting use cases, defining Natural Language Understanding (NLU) Intents and training phrases, designing effective conversational flows, and more.

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Conversational Self-Service with Amazon Kendra, Amazon Lex, and XAPP AI

XAPP AI is an AWS Machine Learning Competency Partner that provides conversational AI solutions empowering the next generation of customer service and rapid ROI. Learn about a conversational self-service (CSS) solution created by XAPP AI and powered by AWS AI services. The solution gives you the ability to provide this level of self-service experience by allowing users to ask natural language questions and get accurate answers from existing corporate knowledge bases.

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Say Hello to 99 New AWS Competency, Service Delivery, Service Ready, and MSP Partners Added in March

We are excited to highlight 99 AWS Partners that received new designations in March for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

AWS Machine Learning Competency Expands to Include Applied AI and MLOps Partners

Artificial intelligence (AI) and machine learning (ML) are maturing rapidly. According to Gartner, 75% of enterprises will shift from piloting to operationalizing AI by 2024. That’s why we are expanding the AWS Machine Learning Competency to help customers identify and engage qualified AWS Partners that have deep technical expertise and proven customer success in the areas of Applied AI and Machine Learning Operations (MLOps).