Author: Vikas Omer

Organizations are placing a high priority on data integration, especially to support analytics, machine learning (ML), business intelligence (BI), and application development initiatives. Data is growing exponentially and is generated by increasingly diverse data sources. Data integration becomes challenging when processing data at scale and the inherent heavy lifting associated with infrastructure required to manage […]

Part 1 of this series explains the importance of building and implementing a customer experience (CX) management and data monetization strategy for telecom service providers (TSPs), and the major challenges driving these initiatives. It also includes an AWS CloudFormation template to set up a demonstration of the solution using AWS services. It covers transforming and enriching […]

The landscape of the telecommunications industry is changing rapidly. For telecom service providers (TSPs), revenue from core voice and data services continues to shrink due to regulatory pressure and emerging OTT players that offer an attractive alternative. Despite increasing demand from customers for bandwidth, speed, and efficiency, TSPs are finding that ROI from implementing new […]