Category: Amazon Machine Learning

In the fast-paced world of customer service, efficiency and accuracy are paramount. After each call, contact center agents often spend up to a third of the total call time summarizing the customer conversation. Additionally, manual summarization can lead to inconsistencies in the style and level of detail due to varying interpretations of note-taking guidelines. This […]

At AWS re:Invent 2023, we announced the general availability of Amazon Bedrock Knowledge Bases. With Amazon Bedrock Knowledge Bases, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG). In previous posts, we covered new capabilities like hybrid search support, metadata filtering to improve […]

Organizations across industries are using automatic text summarization to more efficiently handle vast amounts of information and make better decisions. In the financial sector, investment banks condense earnings reports down to key takeaways to rapidly analyze quarterly performance. Media companies use summarization to monitor news and social media so journalists can quickly write stories on […]

Conversational artificial intelligence (AI) assistants are engineered to provide precise, real-time responses through intelligent routing of queries to the most suitable AI functions. With AWS generative AI services like Amazon Bedrock, developers can create systems that expertly manage and respond to user requests. Amazon Bedrock is a fully managed service that offers a choice of […]

In various industries, such as financial services, telecommunications, and healthcare, customers use a digital identity process, which usually involves several steps to verify end-users during online onboarding or step-up authentication. An example of one step that can be used is face search, which can help determine whether a new end-user’s face matches those associated with […]

We introduced Amazon Bedrock to the world a little over a year ago, delivering an entirely new way to build generative artificial intelligence (AI) applications. With the broadest selection of first- and third-party foundation models (FMs) as well as user-friendly capabilities, Amazon Bedrock is the fastest and easiest way to build and scale secure generative […]

This post explores the new enterprise-grade features for Amazon Bedrock Knowledge Bases and how they align with the AWS Well-Architected Framework. With Amazon Bedrock Knowledge Bases, you can quickly build applications using Retrieval Augmented Generation (RAG) for use cases like question answering, contextual chatbots, and personalized search.

Organizations are facing ever-increasing requirements for sustainability goals alongside environmental, social, and governance (ESG) practices. A Gartner, Inc. survey revealed that 87 percent of business leaders expect to increase their organization’s investment in sustainability over the next years. This post serves as a starting point for any executive seeking to navigate the intersection of generative […]

In Part 1 of this series, we presented a solution that used the Amazon Titan Multimodal Embeddings model to convert individual slides from a slide deck into embeddings. We stored the embeddings in a vector database and then used the Large Language-and-Vision Assistant (LLaVA 1.5-7b) model to generate text responses to user questions based on […]

As you navigate the complexities of cloud migration, the need for a structured, secure, and compliant environment is paramount. AWS Landing Zone addresses this need by offering a standardized approach to deploying AWS resources. This makes sure your cloud foundation is built according to AWS best practices from the start. With AWS Landing Zone, you eliminate the guesswork in security configurations, resource provisioning, and account management. It’s particularly beneficial for organizations looking to scale without compromising on governance or control, providing a clear path to a robust and efficient cloud setup. In this post, we show you how to generate customized, compliant IaC scripts for AWS Landing Zone using Amazon Bedrock.