Category: Customer Solutions

In this post, we explore how Swisscom developed their Network Assistant. We discuss the initial challenges and how they implemented a solution that delivers measurable benefits. We examine the technical architecture, discuss key learnings, and look at future enhancements that can further transform network operations.

In this post, we share how Boomi partnered with AWS to help enterprises accelerate and scale AI adoption with confidence using Agent Control Tower.

SkillShow, a leader in youth sports video production, films over 300 events yearly in the youth sports industry, creating content for over 20,000 young athletes annually. This post describes how SkillShow used Amazon Transcribe and other Amazon Web Services (AWS) machine learning (ML) services to automate their video processing workflow, reducing editing time and costs while scaling their operations.

This post is co-written with Sergio Zavota and Amy Perring from NewDay. NewDay has a clear and defining purpose: to help people move forward with credit. NewDay provides around 4 million customers access to credit responsibly and delivers exceptional customer experiences, powered by their in-house technology system. NewDay’s contact center handles 2.5 million calls annually, […]

In this post, we explore how you can use Anomalo with Amazon Web Services (AWS) AI and machine learning (AI/ML) to profile, validate, and cleanse unstructured data collections to transform your data lake into a trusted source for production ready AI initiatives.

In this post, we share how Robinhood delivers democratized finance and real-time market insights using generative AI and Amazon Nova.

In this post, we share how Apollo Tyres used generative AI with Amazon Bedrock to harness the insights from their machine data in a natural language interaction mode to gain a comprehensive view of its manufacturing processes, enabling data-driven decision-making and optimizing operational efficiency.

In this post, we demonstrate how organizations can enhance their incident management capabilities by integrating PagerDuty Advance, an innovative set of agentic and generative AI capabilities that automate response workflows and provide real-time insights into operational health, with Amazon Q Business. We show how to configure PagerDuty Advance as a data accessor for Amazon Q indexes, so you can search and access enterprise knowledge across multiple systems during incident response.

In this post, we show how Netsertive introduced a generative AI-powered assistant into MLX, using Amazon Bedrock and Amazon Nova, to bring their next generation of the platform to life.

In this post, we illustrate how VideoAmp, a media measurement company, worked with the AWS Generative AI Innovation Center (GenAIIC) team to develop a prototype of the VideoAmp Natural Language (NL) Analytics Chatbot to uncover meaningful insights at scale within media analytics data using Amazon Bedrock.