Category: Customer Solutions

In this post, we walk through the problem space, our architecture on Amazon Bedrock and Amazon OpenSearch Serverless, the evaluation methodology we built on OpenStreetMap ground truth, four experiments that compared embedding models, fusion strategies, captioning, and search methods, and the practical guidance you can apply when building a similar system. You’ll learn which design choices move the needle for geospatial semantic search, including why Amazon Nova Multimodal Embeddings delivered the highest F1 scores across both benchmark queries in our evaluation. The work described here evolved into Vexcel Intelligence, a searchable imagery product.

This post shows how to enable Adobe Marketing Agent for Amazon Quick using a Model Context Protocol (MCP). We walk you through how to configure the integration, authenticate using your Adobe credentials, and get the latest insights in Amazon Quick. The sample workflow returns audience rankings, loyalty segment summaries, journey usage, and conflict recommendations.

This post shows how to build a custom meeting prep and follow-up assistant using Amazon Quick and Cisco Webex MCP servers. From a single prompt, the agent finds an upcoming Webex meeting, reviews prior meeting summaries and transcripts, and pulls related Vidcast highlights and transcript context. It then searches Webex message threads for unresolved follow-ups and creates a concise prep brief. After the meeting, the same assistant can summarize the discussion and identify action items. It can also find related Vidcast updates and draft a follow-up message for the right Webex space.

This post outlines the development of a cost-effective and scalable intelligent document processing pipeline on AWS, powered by Amazon Bedrock and its features. BDA is a managed service within Amazon Bedrock that automates the extraction of insights from documents. We demonstrate how BDA extracts and analyzes document content, while Strands Agent hosted on Amazon Bedrock AgentCore Runtime coordinate specialized processing tasks, and Amazon Bedrock Knowledge Base enable contextual understanding across multiple documents. By combining these capabilities within a unified architecture, organizations can transform their document processing workflows with minimal development effort.

In this post, you build an AI-powered equipment repair assistant using Amazon Bedrock AgentCore that helps farmers and field technicians diagnose equipment problems, identify required parts, and access manufacturer-approved repair procedures through natural language. The solution uses AgentCore Runtime with the Strands Agents SDK, Amazon Nova 2 Lite as the foundation model, Amazon Bedrock Knowledge Base for retrieval-augmented generation (RAG), and AgentCore Memory for conversation persistence.

This post shows engineering teams how to apply that principle to one of the most time-sensitive workflows in engineering: incident triage. You will build a custom incident triage assistant agent using Amazon Quick that orchestrates a response with the New Relic Model Context Protocol (MCP) Server and Asana through native integrations. From a single prompt, the Amazon Quick agent investigates the incident, assembles a root cause analysis (RCA) brief with evidence links, and creates a tracked Asana task ready for handoff.

This post walks through how Baz built their Spec Review agent using Amazon Bedrock and Amazon Bedrock AgentCore. We’ll cover the architecture decisions, implementation details, and the business outcomes they achieved by leveraging these AWS services to automate their code review process

Azercell Telecom LLC, Azerbaijan’s leading telecommunications provider, wanted to build an Azerbaijani large language model (LLM) on Amazon SageMaker AI for telecom use cases and a customer-facing chatbot. The challenge: adapting foundation models (FMs) to a morphologically rich language with limited training data and no existing blueprint for efficient LLM training in Azerbaijani. In a six-week collaboration, Azercell worked with the AWS Generative AI Innovation Center to establish a production-ready framework on Amazon SageMaker AI.

This post demonstrates that integration in action by automating one of the most labor-intensive workflows in financial services: anti-money laundering (AML) alert triage. You will build a triage workflow using Amazon Quick Flows and Snowflake Cortex, connected through the Amazon Quick Model Context Protocol (MCP) integration. In our testing environment, automated workflows built using Amazon Quick reduced alert investigation time from 30-90 minutes to under 5 minutes. Actual results may vary based on alert complexity and data volume.

In this post, we share how the AWS Generative AI Innovation Center (GenAIIC) collaborated with Works Human Intelligence (WHI) to build two AI agents using Amazon Bedrock AgentCore. We discuss the challenges encountered and the solutions that reduced costs by up to 97% while improving operational efficiency.