Category: Customer Solutions

This blog post describes how Totogi automates change request processing by partnering with the AWS Generative AI Innovation Center and using the rapid innovation capabilities of Amazon Bedrock.

In this post, we demonstrate how the Amazon Catalog Team built a self-learning system that continuously improves accuracy while reducing costs at scale using Amazon Bedrock.

PDI Technologies is a global leader in the convenience retail and petroleum wholesale industries. In this post, we walk through the PDI Intelligence Query (PDIQ) process flow and architecture, focusing on the implementation details and the business outcomes it has helped PDI achieve.

In this post, we demonstrate how CLICKFORCE used AWS services to build Lumos and transform advertising industry analysis from weeks-long manual work into an automated, one-hour process.

This blog post explains how TR’s Platform Engineering team, a geographically distributed unit overseeing TR’s service availability, boosted its operational productivity by transitioning from manual to an automated agentic system using Amazon Bedrock AgentCore.

In this post, we show how bunq upgraded Finn, its in-house generative AI assistant, using Amazon Bedrock to transform user support and banking operations to be seamless, in multiple languages and time zones.

Palo Alto Networks’ Device Security team wanted to detect early warning signs of potential production issues to provide more time to SMEs to react to these emerging problems. They partnered with the AWS Generative AI Innovation Center (GenAIIC) to develop an automated log classification pipeline powered by Amazon Bedrock. In this post, we discuss how Amazon Bedrock, through Anthropic’ s Claude Haiku model, and Amazon Titan Text Embeddings work together to automatically classify and analyze log data. We explore how this automated pipeline detects critical issues, examine the solution architecture, and share implementation insights that have delivered measurable operational improvements.

The AWS AI League, launched by Amazon Web Services (AWS), expanded its reach to the Association of Southeast Asian Nations (ASEAN) last year, welcoming student participants from Singapore, Indonesia, Malaysia, Thailand, Vietnam, and the Philippines. In this blog post, you’ll hear directly from the AWS AI League champion, Blix D. Foryasen, as he shares his reflection on the challenges, breakthroughs, and key lessons discovered throughout the competition.

In this post, we explain how we overcame the limitations of single-agent AI systems through a human-centric approach, implemented structured outputs to significantly reduce hallucinations and built a scalable solution now positioned for expansion across the AMET QA team and later across other QA teams in International Emerging Stores and Payments (IESP) Org.

In this post, we explore the architecture that AutoScout24 used to build their standardized AI development framework, enabling rapid deployment of secure and scalable AI agents.