AWS Public Sector Blog

Category: Public Sector

UT Austin connects students with answers faster using Amazon Connect

The College of Liberal Arts at University of Texas at Austin wanted to make it simple for students, faculty, and staff to contact support agents. This is how they built and scaled a contact center solution on AWS with Amazon Connect that reduced call wait time, cut costs, and more easily resolved technical issues — all while call volume more than quadrupled.

Howard University students in a computer lab

AWS and Howard University announce initiative to prepare students for in-demand cloud careers

AWS and Howard University announced an initiative to upskill its students and build pathways to technical careers with cloud computing courses and training resources for educators. Learn more about how the collaboration will prepare students for the workforce with hands-on experiences, how Howard University is launching a master’s program with the support of AWS experts, and more.

US Capitol angle up

How cloud can help agencies enhance security, save costs, and improve mission delivery through the Technology Modernization Fund (TMF)

With a new round of funding, the US federal government has the opportunity to advance the largest government-wide technology modernization program in a generation. As part of the American Rescue Plan that was signed into law in March, federal agencies are eligible to modernize their mission delivery with additional money available in the Technology Modernization Fund (TMF). Cloud computing offers a variety of solutions agencies can consider for TMF projects.

blurry photo of people crossing busy street in a city overlayed with connecting dots

Finding the right tools to build sustainable cities: how the cloud can help

Cities and towns are the original networks. For thousands of years, municipalities have linked to other nearby settlements and, through them, the rest of the world. Now, it’s time to use technology to transform our cities and improve standards of life in our communities. Learn how the cloud can help.

Open data on AWS supports sustainable agricultural practices and crop optimization

With a rapidly growing population, the world is increasingly dependent on the ability to develop and maintain sustainable agriculture and healthy environments. Learn how BASF Digital Farming is leveraging both National Oceanic and Atmospheric Administration (NOAA) weather data hosted on AWS, and commercial weather data, to develop digital solutions to help farmers effectively monitor and manage their fields, and help drive farm sustainability.

Texas Lone Star Flag: Texas launches a statewide effort to upskill and reskill workforce

Texas launches statewide effort to upskill and reskill workforce with AWS

In this challenging job market, many Texans who lost their jobs to COVID-19 lack the skills to quickly reenter the workforce to secure employment with employers with open roles. With support from the Texas State Legislature, the Texas Association of Community Colleges (TACC) and AWS announced a statewide collaboration committed to equipping Texas community colleges with professional development, technical training, and certification exams for those educators, instructors, and faculty who will begin implementing the AWS Academy program starting next fall.

students collaborating over a laptop in a university library

Paris-Saclay University uses AWS to advance data science through collaborative challenges

This is a guest post by Maria Teleńczuk, research engineer at the Paris-Saclay Center for Data Science (CDS), and Alexandre Gramfort, senior research scientist at INRIA, the French National Institute for Research in Digital Science and Technology. Maria and Alexandre explain how they adapted their open source data challenge platform RAMP to train the models submitted by student challenge participants using Amazon Elastic Compute Cloud (Amazon EC2) Spot instances, and how they leveraged AWS to support three student challenges.

close up of judge signing paperwork with pen and gavel

A journey of innovation in CJIS compliance

To protect citizens and save lives, justice and public safety agencies rely on timely access to critical information, such as criminal histories, arrest warrants, stolen vehicles, and 911 call data. Providing this mission critical criminal justice information with five nines (99.999%) availability and protecting it according to the rigorous security requirements prescribed in the Criminal Justice Information Services Security Policy are top priorities for criminal justice agencies (CJA). AWS’s innovative features and security controls can help customers achieve CJIS compliance in a simplified way.

close up of woman using laptop over shoulder

Improving pandemic response, citizen services, and assessing beehive health: The latest from AWS Cloud Innovation Centers

Cloud Innovation Centers (CICs) powered by Amazon Web Services (AWS) aim to empower public sector organizations to quickly create and test new ideas using Amazon’s innovation methodology. With the CIC program, students and researchers, along with AWS teams, focus on solving real-life societal challenges facing the public sector. Learn more about some of the digital solutions on challenges the CIC team published over the last quarter such as working to prevent opioid overdose, discovering new coronaviruses, and using machine learning to monitor beehive health.

Wafa Alobaidat

In her words: Wafa Alobaidat and 5 lessons of an entrepreneur

In 2020, AWS and Halcyon launched the Halcyon 2021 Bahrain Women’s Intensive, which aims to foster leadership and scale early-stage, women-run businesses based in Bahrain. The program seeks to inspire female tech entrepreneurs in Bahrain—one of the fastest growing ecosystems in the Middle East and North Africa (MENA) for impact-oriented business—and the broader region. One of the Intensive participants is Wafa Alobaidat, founder of Women Power Network, an organization that aims to accelerate the success of women founders and professionals through networking and live events including the Women Power Summit. Here are five key entrepreneurship lessons that Alobaidat has learned through her work.