AWS Public Sector Blog

Category: Amazon Polly

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Building a multilingual contact center for Medicaid agencies on AWS

One of the biggest constraints in providing equitable access to care is the language barrier between providers and the patients they serve. For Medicaid agency call centers, there aren’t enough agents to support communication in all the languages requested by a state government. Some states want to support nearly 20 languages in the call center […]

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AI-powered speech recognition is creating interactive learning experiences for children and adults

AWS EdStart Members and founders Long Qin of Singsound and Elnaz Sarraf of ROYBI are using artificial intelligence (AI) to revolutionize early language learning. Long, based out of Beijing, China, is dedicated to providing accessible and quality English education to every family throughout China. Elnaz, based out of San Francisco, CA, United States, is dedicated to changing the one-size-fits-all approach of our global education system.

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Scratch and AWS Educate build new activity for annual Hour of Code

For the second year, Scratch and the Amazon Web Services (AWS) Educate program built a new activity for Code.org’s Hour of Code, the annual global event to introduce students to computer science. Held annually during Computer Science Education Week on December 9-15, the Hour of Code is designed to demystify “code,” show that anybody can learn the basics, and broaden participation in the field of computer sciences.

Amazon Polly is Now Available in AWS GovCloud (US) Region

Amazon Polly, a Text-to-Speech service, is now available in the AWS GovCloud (US) Region, Amazon’s isolated cloud region built for sensitive data and regulated workloads. Powered by advanced deep learning technologies, Amazon Polly is a service that turns text into lifelike speech. With dozens of natural sounding male and female voices across a wide variety […]