AWS Public Sector Blog

Tag: volunteerism

Amazon Connect helps NORAD share Santa’s whereabouts this Christmas Eve

For the 67th consecutive year, the North American Aerospace Defense Command (NORAD) will put technology to work to track Santa and his reindeer as they make their famous trip around the world. On December 24—the night before Christmas—children everywhere can contact the NORAD Tracks Santa (NTS) program, supported by AWS and Amazon Connect, to receive live updates on Santa’s whereabouts.

Disaster response; photo courtesy CDC

Lessons in disaster response

At Amazon, we are committed to providing immediate relief and response to global communities impacted by natural disasters. The Amazon Web Services (AWS) Disaster Response team plays an important role in this response, and the team has supported customers worldwide in the wake of hurricanes, fires, earthquakes, and disease outbreaks including COVID-19. We help by bringing our operational and logistics expertise, as well as cloud technology to support our customers and our communities when and where they need it most, working closely with organizations like the American Red Cross.