AWS Public Sector Blog

Category: AWS Institute

Creating a strategic approach to government continuity

Moving digital assets to the cloud is one of the first steps governments can take to secure their public services against large-scale disruptions. But according to our customers, this journey often brings challenges and roadblocks that are organizational rather than technical. Learn key takeaways from our engagements with public sector customers that can help you better prepare for this transformation.

How cities can use transport data to reduce pollution and increase safety

The AWS Institute invited Rikesh Shah, outgoing head of open innovation at Transport for London, to discuss how London’s transport authority uses data sharing principles to solve city-wide challenges like air quality and safety. Shah shares his experiences of working as head of open innovation at Transport for London (TfL), which adopted an innovative approach to working with private sector organizations to make journeys simper and faster, reducing both pollution and accident levels.

Announcing the winners of the inaugural Future of Government Awards: Celebrating digital transformation initiatives around the world

Today, the winners of the first Future of Government Awards were announced. The Future of Government Awards is a program recognizing the people and projects leading public sector digital transformation around the world. We received more than 150 nominations from 52 countries across three categories for this year’s awards. In this blog post, meet the winners and learn their stories.

How governments can transform services securely in the cloud

Public sector organizations around the world share a common concern: how can they make sure their digital transformation maintains data security? The question comes up often when I meet with government leaders around the world in my role as a government transformation digital advisor at AWS. During my time in the UK Government’s Digital Service (GDS), and now in my work with government leaders, I’ve learned important lessons about transforming services securely in the cloud. Read on for some key takeaways.

How human-centered design can help public agencies design better digital services

A common driver of public sector transformation is the potential for efficiency. This is certainly one of the benefits of digitalization. However, I want to share a story that shows why we need to balance this focus on efficiency with an understanding of how people will use our services to achieve the best results for our efforts. I walk through how agencies can approach human-centered design to create better and more effective citizen services.

Bias for Agile action speeds digital transformation in the public sector

When I worked in the UK government, I led the Government Digital Transformation Service (GDS) Transformation Program, where we used an Agile approach to modernize a range of services, from social care benefits to prison visit booking. Now, I work with the AWS Institute executive education program to teach public sector leaders how to accelerate and expand their impact for citizens with digital transformation. In this blog post, I share my experience using the Agile approach to transform government services, and offer some best practices for organizations who want to adopt a bias for Agile action to deliver successful modernization faster and at scale.

How governments can use open source solutions for faster transformation and more

In my time working for the UK government’s Digital Marketplace as the service manager, I saw first-hand the benefits of open source in government. Combined with transparent processes, using open source solutions helped streamline digital project execution, build trust with constituents and the global community, and save time and money. Now, as the senior manager of government services (GovServices) at AWS, and as a teacher for the AWS Institute Executive Education Program, I want to share best practices for government leaders looking to use open source solutions.

Designing for success: Strategic approaches to digital ID systems using the cloud

As government services around the world become increasingly digitalized, digital ID systems — many running on the cloud — are a critical part of these digital transformations. In this post, we dive deep into how these digital ID systems are strategically designed around a common vision, and how the cloud can help.

Governments look to digital ID to modernize services and boost growth

As governments around the world digitize services, individuals are required not only to prove their identities, but to do so on digital channels. This is a challenge not only for people without legal ID, but also for individuals with ID documents that are hard to use digitally. Cloud-based digital ID systems can be a solution to this challenge. Plus, digital ID creates a robust scope of benefits — and cloud-based approaches to implementing these systems provide the speed, scale, and security needed for digital ID to succeed.

Why moving to the cloud should be part of your sustainability strategy

A recent report by 451 Research, part of S&P Global Market Intelligence, commissioned by the Amazon Web Services (AWS) Institute, reveals that moving enterprise and public sector IT workloads from on-premises data centers to the cloud can reduce energy consumption and associated carbon emissions by nearly 80%, and is five times more energy efficient than the typical on-premises Asia Pacific (APAC) data center.