How software and technology companies can rise above the risks of global expansion
by Tej Nagabhatla, Senior Solutions Architect, AWS | 28 Feb 2025 | Thought Leadership
Overview
When combined with the Amazon Web Services (AWS) Well-Architected Framework review, a custom-lens approach is a powerful way for software and technology companies to surface potential problems before they compound. As you set out to reach your desired regions, a custom lens addresses six key areas of risk to help you build resilience, enhance customer experiences, address regulatory requirements, and more.

1. Addressing technical debt first
If you have grown your architecture organically over time, the chances are that technical debt is racking up. Outdated architectural patterns, depreciated components, and legacy code can all cause more problems if you carry them over to new regions. Carrying these inefficiencies forward may lead to compatibility issues, performance bottlenecks, and operational challenges. Modernizing your tech stack by addressing technical debt, refactoring legacy systems, and aligning with cloud-native principles like microservices or serverless architectures will allow for a smoother regional expansion journey.
2. Automating manual processes
As your software or technology business expands into new markets, operational overheads also mount up. Some software companies expand their teams to manage growing infrastructure provisioning, monitoring, and maintenance tasks. However, embracing approaches such as provisioning infrastructure using Infrastructure as Code (IaC) can help you scale operations without increasing manual workload or operational complexity.
IaC automates cloud infrastructure provisioning and management to save time and prevent errors, while also controlling costs, reducing risks, and responding quickly to new business opportunities. This allows your team to focus on product development and meeting business demands rather than managing infrastructure configurations or deployments.
3. Getting flexible to gain feature parity
Are the right services and features available in your target region? When launching in a new region, you may find that only a subset of core services is initially available which might not fully support your workload—especially in smaller or recently launched regions. As you make product improvements, this can create an imbalance between capabilities across territories.
While checking the AWS Services Available by Region page and the AWS CloudFormation registry can help you make an informed decision and identify feature parity, designing a flexible architecture will give you the greatest freedom and options. This allows you to deploy a self-managed solution or AWS Partner Network service as temporary alternatives before their native AWS services become available. Although AWS services are gradually added to new regions, reaching out to your account team with desired services, features, and software releases can also influence prioritization and potentially accelerate global market launch timelines. If you don’t already have a dedicated account team, reach out to the AWS sales team.
4. Managing capacity constraints
Quota constraints can create delays if they are not addressed proactively. Before launching in a new market, it’s critical to do your due diligence and request service quota increases well in advance, particularly if your workloads require significant capacity for specific services. These requests take time to review, process, approve, and deploy, so early planning is essential to avoid bottlenecks.
Your reservation options can vary, from using on-demand capacity reservations to choosing to be flexible with Availability zones (AZs). Whatever your needs, your account team or another AWS expert can help you evaluate the best path forward. As an example, when GPU instances have limited capacity in certain regions and AZs, you can mitigate the risks by using alternate AZs, AWS Inferentia, or AWS Trainium instances.
5. Optimizing cloud computing costs
6. Managing data compliance
Your passport to a successful expansion strategy
If you’re seeking to expand in new AWS regions, learn more about how the AWS Global Passport program can amplify your expansion strategy through best practices and comprehensive support.
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