AWS Public Sector Blog

By migrating their electronic banking system to Amazon Web Services (AWS), Post Bank reduced application deployment time from 2 hours to only 10 minutes, decreased CPU utilization by 40 percent, and dramatically improved system reliability—all while maintaining full compliance with Poland’s stringent financial regulations. This transformation story demonstrates how financial institutions can use AWS Cloud technology to become more agile and efficient without compromising security or regulatory compliance.

The University of Michigan is breaking new ground in quantum technology accessibility through an innovative collaboration with AWS. This partnership aims to transform the university’s QREAL (Quantum Receiver Enhanced by Adaptive Learning) platform funded by the National Science Foundation into a cloud-accessible quantum testbed. Read this post to learn more.

The AI revolution has entered an exhilarating new phase, and AWS is empowering partners to lead this transformation. Today, we’re excited to announce the launch of our new agentic AI module within the AWS Partner Transformation Program (PTP), designed to accelerate partners’ capabilities in building autonomous AI solutions. This strategic initiative comes at a crucial time, as number of enterprise applications incorporating agentic AI continues to surge, presenting unprecedented opportunities for innovation in the public sector and beyond.

Public sector agencies often need to provide information and services to citizens without needing authentication. At the same time, these agencies must make sure that their digital services remain secure, compliant, and reliable. Amazon Q Business embedded web experiences, when integrated with AWS Amplify, offer a powerful solution for delivering AI-powered conversational interfaces to unauthenticated users while maintaining robust security controls. This post explores how public sector organizations can use Amazon Q Business anonymous web experiences within AWS Amplify applications to enhance citizen services while implementing security best practices.

In this post, we explore how TalkingPoints partnered with AWS and Ednition to build a real-time, scalable infrastructure that powers more proactive communication between schools and families.

Today’s education technology (EdTech) leaders face intense pressure to “do something with AI.” Fear of missing out has created a mentality where companies rush out AI features without understanding what problems they’re solving for their users. At AWS, we work closely with EdTech leaders navigating the generative AI landscape, and we’ve seen these patterns emerge repeatedly. Based on our experience collaborating with EdTech organizations across the education spectrum, we’ve created a list of five common pitfalls that derail generative AI efforts and the strategic approaches we recommend to avoid them.

QS Quacquarelli Symonds (QS)—a global leader in higher education analytics, insights, and services—unveiled a groundbreaking prototype called “Project Cerebrum” at the annual “Back to School” Summit in New York. Built in collaboration with AWS, Project Cerebrum introduces a new frontier in AI-powered knowledge management: a self-sustaining, agentic knowledge ecosystem that learns, adapts, and grows with the global higher education and workforce landscape.

The City of Atlanta worked with AWS and AWS Partners to modernize its contact center using Amazon Connect. By moving away from a patchwork on-premises system and toward a unified, cloud-based platform, the city improved its service delivery, increased scalability, and built a more resilient foundation. Read this post to learn more.

Government agencies struggle to modernize citizen experiences while optimizing resources, reducing costs, and enhancing security. Siloed systems, untenable volumes, reduced staff, and manual workflows create an urgent need to modernize the citizen experience and drive efficiencies by using generative AI, agentic AI, automation, and analytics—while paying only for what you use. Amazon Connect—the AWS AI-powered, comprehensive contact center as a service (CCaaS) application—transforms government contact centers of all sizes into modern, efficient, and secure service delivery hubs providing enhanced experiences. Read this post to learn more.

The use of high performance computing (HPC) in federal agencies is evolving rapidly, and AWS is offering an innovative new workshop designed specifically for public sector requirements. The AWS Department of Defense (DoD) HPC Center of Excellence (CoE) has launched the HPC for Public Sector workshop, a comprehensive training program that addresses the unique challenges faced by federal organizations in deploying HPC workloads to the cloud.