AWS Public Sector Blog

Category: Public Sector

AWS Branded Background with text "Six key considerations for procuring cloud-based contact center solutions in the public sector"

Six key considerations for procuring cloud-based contact center solutions in the public sector

The shift to cloud-based Contact Center as a Service (CCaaS) solutions offers significant opportunities for public sector organizations to transform their operations, reduce costs, and improve citizen services. Amazon Web Services (AWS) provides innovative cloud technologies like Amazon Connect that can help organizations achieve these goals. However, traditional procurement approaches may not be well-suited for acquiring these modern cloud technologies. To help organizations navigate this transition, we’ve identified six key considerations when procuring a CCaaS solution like Amazon Connect.

AWS Branded Background with text "NRECA's cloud transformation: Driving affordability, reliability, and sustainability in the public sector with AWS"

NRECA’s cloud transformation: Driving affordability, reliability, and sustainability in the public sector with AWS

The National Rural Electric Cooperative Association (NRECA) recently completed a migration from a traditional on-premises data center and began using AWS Cloud services. Originally planned for five years, NRECA finished in four. Like most technology, it wasn’t as simple as flipping a switch, but if your organization is considering a similar move, hopefully the NRECA’s experience can act as a guide. Read this post to learn more.

AWS Branded Background with text "Renaissance uses generative AI on AWS to accelerate personalized learning at scale"

Renaissance uses generative AI on AWS to accelerate personalized learning at scale

As a global leader in K12 educational technology (EdTech) solutions, Renaissance supports over 16 million students across more than 100 countries with a mission to improve learning outcomes for all students, regardless of ability or background. Its data-rich platform helps educators make informed decisions and deliver personalized learning experiences for students. Read this post to discover how Renaissance worked with AWS to develop a scalable, human-in-the-loop solution powered by generative AI.

AWS Branded Background with text "66 new or updated datasets available on the Registry of Open Data on AWS"

66 new or updated datasets available on the Registry of Open Data on AWS

Through the AWS Open Data Sponsorship Program, customers are making over 300 PB of high-value, cloud-optimized data available for public use. All publicly available datasets can be found in the Registry of Open Data on AWS and are now also discoverable on Exchange. This quarter, AWS released 66 new or updated datasets. Read this post to learn more.

AWS Branded Background with text "Accelerating workflows with generative AI: EPA’s document processing journey"

Accelerating workflows with generative AI: EPA’s document processing journey

In this post, we highlight how two United States Environmental Protection Agency (EPA) leaders are reimagining EPA’s mission delivery with intelligent document processing (IDP), powered by AWS.

AWS Branded Background with text "Proactive strategies for cyber resilience and business continuity on AWS"

Proactive strategies for cyber resilience and business continuity on AWS

AWS recommends that organizations prepare to recover workloads in case of cybersecurity incidents or business continuity events such as technical or natural disasters. In this post, we offer guidance and strategies for public sector organizations to use AWS infrastructure to operate resilient systems in the cloud.

AWS Branded Background with text "Transforming public safety in Thailand: Deploying AI police cyborgs with AWS Cloud solutions"

Transforming public safety in Thailand: Deploying AI police cyborgs with AWS Cloud solutions

As public gatherings grow in size, the Royal Thai Police (RTP) must extend their reach and optimize their resource allocation to ensure safety across high-density event areas. To address this challenge, an innovation solution was deployed: an AI-powered police robot, the AI Police Cyborg 1.0.

AWS Branded Background with text "Building an AI-powered scientific meeting transcription platform with AWS"

Building an AI-powered scientific meeting transcription platform with AWS

In this post, we explore how to build a sophisticated meeting transcription and analysis platform using AWS services, designed specifically for the scientific community. Our solution combines the power of AWS Transcribe, Amazon Bedrock, and other Amazon Web Services (AWS) services to create an intelligent tool that transforms how researchers document and analyze their discussions.

AWS Branded Background with text "PixelGuard: Advancing healthcare data privacy through AI-driven de-identification system for medical imaging research"

PixelGuard: Advancing healthcare data privacy through AI-driven de-identification system for medical imaging research

PixelGuard—built on AWS—is an advanced software solution that deidentifies medical images while preserving clinical relevance and efficacy. It uses over 75 state-of-the-art AI-driven models capable of detecting and redacting multilingual, multi-orientation text across all major formats, alongside configurable metadata anonymization. Read this post to learn more.