Category: Customer Solutions

In this post, we examine a solution adopted by Nippon Life India Asset Management Limited that improves the accuracy of the response over a regular (naive) RAG approach by rewriting the user queries and aggregating and reranking the responses. The proposed solution uses enhanced RAG methods such as reranking to improve the overall accuracy

In this post, we explore how Crypto.com used user and system feedback to continuously improve and optimize our instruction prompts. This feedback-driven approach has enabled us to create more effective prompts that adapt to various subsystems while maintaining high performance across different use cases.

In this post, we demonstrate how to build an intelligent eDiscovery solution using Amazon Bedrock Agents for real-time document analysis. We show how to deploy specialized agents for document classification, contract analysis, email review, and legal document processing, all working together through a multi-agent architecture. We walk through the implementation details, deployment steps, and best practices to create an extensible foundation that organizations can adapt to their specific eDiscovery requirements.

PerformLine operates within the marketing compliance industry, a specialized subset of the broader compliance software market, which includes various compliance solutions like anti-money laundering (AML), know your customer (KYC), and others. In this post, PerformLine and AWS explore how PerformLine used Amazon Bedrock to accelerate compliance processes, generate actionable insights, and provide contextual data—delivering the speed and accuracy essential for large-scale oversight.

In this post, we demonstrate how Kyruus Health uses AWS services to build Guide. We show how Amazon Bedrock, a fully managed service that provides access to foundation models (FMs) from leading AI companies and Amazon through a single API, and Amazon OpenSearch Service, a managed search and analytics service, work together to understand everyday language about health concerns and connect members with the right providers.

In the manufacturing world, valuable insights from service reports often remain underutilized in document storage systems. This post explores how Amazon Web Services (AWS) customers can build a solution that automates the digitisation and extraction of crucial information from many reports using generative AI.

This post was written with Ilan Geller, Kamal Mannar, Debasmita Ghosh, and Nakul Aggarwal of Accenture. Video highlights offer a powerful way to boost audience engagement and extend content value for content publishers. These short, high-impact clips capture key moments that drive viewer retention, amplify reach across social media, reinforce brand identity, and open new […]

PayU offers a full-stack digital financial services system that serves the financial needs of merchants, banks, and consumers through technology. In this post, we explain how we equipped the PayU team with an enterprise AI solution and democratized AI access using Amazon Bedrock, without compromising on data residency requirements.

This post introduces NVIDIA Dynamo and explains how to set it up on Amazon EKS for automated scaling and streamlined Kubernetes operations. We provide a hands-on walkthrough, which uses the NVIDIA Dynamo blueprint on the AI on EKS GitHub repo by AWS Labs to provision the infrastructure, configure monitoring, and install the NVIDIA Dynamo operator.

In this post, AWS announces a $100 million additional investment in its AWS Generative AI Innovation Center, marking two years of successful customer collaborations across industries from financial services to healthcare. The investment comes as AI evolves toward more autonomous, agentic systems, with the center already helping thousands of customers drive millions in productivity gains and transform customer experiences.