Q: What is the AWS Management Console?

The AWS Management Console provides a simple web interface for Amazon Web Services. You can log in using your AWS account name and password. If you’ve enabled AWS Multi-Factor Authentication, you will be prompted for your device’s authentication code.

Q: How do I sign into the Management Console?

You can sign into the management console using your AWS or IAM account credentials at https://console.aws.amazon.com/console/home. For the AWS GovCloud (US) Region, you can sign into the management console using your IAM account credentials at https://console.amazonaws-us-gov.com.

Q: Why are you changing the console design?

Our goal is to improve information display, make interactions more consistent, support devices such as tablets, and deliver a customizable experience. You will see these improvements and visual updates rolled out across our services over the coming months. For a summary of changes, see What’s New in the AWS Console.

Q: Can I provide feedback?

Yes! Click the Feedback button at the bottom of the console. We’re eager to hear about your experience with the new console.

Q: What browsers does the Management Console support?

Browser Version Service
Google Chrome Latest 3 Versions All services
Mozilla Firefox Latest 3 Versions All services
Windows Internet Explorer 11, 10, 9 All services
  8 EC2, S3
Apple Safari 7, 6, 5 All services

Q: When does my session expire?

For security purpose, a login session will expire in 12 hours when you sign into the AWS Management Console with your AWS or IAM account credentials. To resume your work after the session expires, we ask you to click the "Click login to continue" button and re-login. The duration of federated sessions varies depending on the federation API (GetFederationToken or AssumeRole) and the administrator’s preference. Please go to our Security Blog to learn more about building a secure delegation solution to grant temporary access to your AWS account.

Q: Where can I download the app?

Download the app from Amazon Appstore, Google Play, or iTunes.

Q: What services are supported?

The app supports Elastic Compute Cloud (EC2), Amazon S3, Elastic Load Balancing (ELB), Amazon Route 53, Amazon Relational Database Service (RDS), Auto Scaling, Amazon DynamoDB, AWS OpsWorks, and CloudWatch. The mobile app does not support the AWS GovCloud (US) Region. For a full description, see the AWS Console Mobile App page. We plan to add new features to the mobile app. Tell us what you need using the feedback link in the app.

Q: How do I sign in?

The app supports several authentication methods, including “Owner/Root” credentials, “IAM User” credentials, and AWS access keys. An owner account is the AWS login that created the account. An IAM User is an identity that has been created by an administrator through the IAM service. Note that IAM users need to also provide their account alias, which can be found at the top of the web console sign-in screen. AWS access keys are used to sign programmatic requests that the app makes to AWS.

For security reasons, we recommend that you secure your device with a passcode and that you follow an AWS best practice by creating and using an IAM user's credentials to log in to the app. If you lose your device, an IAM user can be deactivated to prevent unauthorized access. Root accounts cannot be deactivated.

Click here to learn more about the different types of AWS Security Credentials.

Q: What does the Cancel button in the sign-in screen do?

Use the Cancel button to reset the sign-in process or to reinitialize the application.

Q: Is MFA supported?

Yes. We recommend using either a hardware MFA device or a virtual MFA on a separate mobile device for the greatest level of account protection.

Q: Can I create resources?

You cannot create resources in the current version. However, we’re considering this for future releases. Please use the feedback link in the app's menu to tell us what you need.

Q: Can I view my current AWS usage charges?

Yes, you can view your current usage charges in the app. Simply visit your Billing Preferences page and click the checkbox to Receive Billing Alerts. In order to view usage charges, your identity must have permission to view CloudWatch.

Q: What time period and services does the Service Health section cover?

The Service Health section covers all AWS services in all regions for the previous 36 hours.

Q: What versions of Android are supported?

iOS 5.0+ and Android 2.3+ are supported.

Q: Does the app support tablets?

The app is currently optimized for iOS and Android phones, but it works on iPad and Android tablet devices.

Q: What Android app permissions are required?

  • Network communication
  • Full internet access (used to contact Amazon Web Services)
  • View network state (used to gracefully handle network loss)

Q: My app is having trouble. What should I do?

From your phone's home screen press the menu and select settings. From the settings options, go to Apps, select AWS Console, and press the "clear data" button. The next time you start the app, the app will reset.

Q: I lost my phone. What should I do?

We strongly recommend that in addition to signing out of the app when you have completed your tasks and using a password lock on your phone, you use an IAM user to manage AWS on your phone. If you lose your phone, you can remove the IAM user's access.