Category: AWS Marketplace

Cogito Dialog provides human-aware technology to help professionals elevate their performance. With Cogito’s AI, you can instantly analyze hundreds of conversational behaviors to provide live in-call guidance combined with a real-time measure of customer experience. This post highlights the features and benefits of Cogito Dialog’s integration with Amazon Connect, and explores how the two solutions coupled together provide a powerful start-to-finish solution for your call center.

A digital experience platform (DXP) is a critical enabler of a complete customer experience solution, delivering content needed to drive meaningful engagement across including web, mobile, kiosks, digital, or voice bots. Large organizations often struggle to do this, however, because traditional web content management platforms don’t meet today’s enterprise needs. Learn how Acquia offers a secure, resilient, and highly performant solution with Acquia Cloud Next on AWS.

The Center for Internet Security (CIS) is responsible for the CIS Controls and CIS Benchmarks, which are globally recognized best practices for securing IT systems and data. The implementation of these can help harden systems through various means, whether it be disabling unnecessary ports or eliminating unneeded services. Purchasing a pre-hardened image is a great option, especially since you are ensured compliance with the CIS Benchmark, and deploying it would not require much maintenance on your end.

Founded by the creators of Apache Kafka, Confluent offers a platform for data in motion that enables processing data as real-time streams across on-premises and AWS. Learn how to power a logistics and inventory system with microsecond read performance powered by Amazon ElastiCache for Redis and durable streaming with Kafka powered by Confluent Cloud. You can use this pattern for building streaming applications and other broad sets of use cases with asynchronous requirements for low latency reads.

Generating agreements can be tedious, manually intensive work. Automation can solve some of the challenges, but not all. AWS ISV Partner Adobe offers a variety of services to help automate and streamline the end-to-end process of document generation, approval and e-signature. The PDF Services API can also be paired with Adobe PDF Embed API, a free client-side PDF viewer, to streamline review and approval within the broader process.

Application modernization requires a holistic approach, and Cloudwiry enables optimization and modernization of cloud deployments by evaluating AWS services involved. Learn how the Cloudwiry Enterprise platform can help your organization make informed decisions about application modernization. This post also takes a deeper look into specific examples of how Cloudwiry has helped customers optimize their cloud usage on AWS.

A new independent Forrester Total Economic Impact (TEI) study shows how SaaS companies have realized a 70% ROI within 18 months, while allowing their teams to focus on customer experience and how to differentiate their offerings. Forrester also found that SaaS providers reduce the risk of failed launches and time to launch by 69-77%. AWS invests in partner success for both business and technical transformation through programs like AWS SaaS Factory, AWS Marketplace, AWS ISV Accelerate, among others.

When you use Amazon S3 to store corporate data and host websites, you need additional logging to monitor access to your data and the performance of your applications. An effective logging solution enhances security and improves detection of security incidents. Learn how to use the Elastic Beats to extract logs stored in S3 buckets that can be indexed, analyzed, and visualized with the Elastic Stack. Elastic is an AWS ISV Partner that helps you find information, gain insights, and protect your data when you run on AWS.

Apache Spark and its parallel processing framework, along with the ease of scaling up in public clouds, have pushed out the limits for data analytics. Learn how Bigstream addresses growing Spark needs, with software that optimizes existing CPU infrastructure and can also seamlessly incorporate advanced programmable hardware. With the same number of servers, Bigstream can accelerate Spark clusters 3x with software alone and 10x when introducing FPGAs.

Appian is a leading provider of low-code automation software whose unified solution helps organizations ensure a safe, smooth transition back to onsite work, while maintaining the privacy and security of employee health information. Appian Workforce Safety integrates contact tracing and incident case management with vaccination tracking, health monitoring, COVID-19 testing, and facility and visitor management into a single response hub.