Tag: hotels

In his recent blog, Greg Land, worldwide head of accommodations and lodging at Amazon Web Services (AWS), shared survey results that found that 73 percent of hotel guests were more likely to stay at a hotel that offers self-service technology to minimize contact with the staff and other guests. Accommodation providers can provide guests the […]

This is a guest post from Jordan Hollander, co-founder of HotelTechReport.com — The pandemic turned the world upside down. It has forever changed consumer behavior and forced businesses to rethink the way they operate. Despite the rapid adoption of technology and software in verticals like fintech (financial services) and biotech (medical), digital transformation has been […]

This is a guest post from Chris Ratliff is the Senior Vice President, Digital Information & Technology for SP+. — SP+ facilitates the efficient movement of people, vehicles and personal belongings with the goal of enhancing the consumer experience while improving bottom line results for our clients. We are active in the travel and hospitality […]

Resiliency and agility. While it’s what most companies strive for, the reality for many accommodation and lodging companies is that 2020 has been a year that focused more on enduring. But as the year draws to a close, there’s still time to lay the foundation for future growth. And, while re:Invent 2020 is a terrific […]

Pat Pacious, President and Chief Executive Officer, Choice Hotels International joins Joanna Todd, AWS’ Head of Worldwide Accommodations and Lodging, for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. Choice Hotels International is one of the largest and most successful lodging franchisors […]

Chris Nassetta, President and CEO of Hilton joins David Peller, AWS’ Head of Worldwide Accommodations and Lodging, for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. Hilton is a leading global hospitality company with a portfolio of 18 world-class brands comprising more […]

Arne Sorenson, President and CEO of Marriott International, joins Joanna Todd, Head of Worldwide Accommodations and Lodging at Amazon Web Services (AWS), for a broad-ranging discussion about the recent disruption faced by travel and hospitality companies – and his company’s response to that disruption. Marriott International offers 30 brands and 7,000+ properties across 131 countries […]

As Jeff Bezos stated in Amazon’s latest letter to shareholders, “The ability for organizations to access scalable, dependable, and highly secure computing power…is critical in this situation.” This is particularly true for travel and hospitality companies. Whenever disruption occurs, travel and hospitality companies’ attention turns to dealing with the immediate impact of a rapidly changing, […]

Previously, we have discussed how organizations have been stabilizing operations by aggressively optimizing costs, leveraging technology to support remote working, contact centers and ensuring both workforces and customers are safe. This is a complex and involved situation: ensuring maintaining a viable business, whilst balancing people and services, especially without a clear view of how and […]

This post is authored by Roger El Khoury – Founder and Managing Director of Neorcha. — How contactless services in hotels can help the industry bounce back Whilst we’re in the midst of the COVID-19 crisis, hoteliers around the world – as one of the hardest hit sectors globally- are preparing for a new normal. […]