Category: Messaging

Industry challenge Every tax season, global financial technology company Intuit faces high demand from over 100 million customers seeking advice for preparing their taxes on its artificial intelligence (AI)–driven expert platform. To uphold its mission of powering prosperity around the world, Intuit transformed its systems and infrastructure using the latest technologies from Amazon Web Services […]

In Part 1 of this series, you learned how insurance claims processing makes a good industry use case for event-driven architectures. In Part 2, you dive deeper into the application architecture and learn how each component or domain of the insurance claims processing system uses asynchronous events to coordinate communication. You learn why serverless services are well-suited […]

The importance of asset tracking Every day, Amazon.com receives millions of shipments from suppliers. A purchase order from Amazon to a supplier typically includes a large quantity of shipping containers, or assets, that will be delivered to various Amazon warehouses at different times. To determine if items are lost or misplaced in the large, complicated […]

Overview The agricultural industry faces a significant challenge supplying a growing population with the healthiest and most ethical foods possible. The world’s population is expected to reach close to 10B people by 2050 and the arable land utilized to feed this population is on the decline. The farming industry has been functioning near peak efficiency […]

I’ve spent most of my career in the travel and hospitality industry. For those of you who have done the same, you know that has meant a lot of ups and downs—9/11, the 2008 financial crisis, and of course, the COVID-19 pandemic. Despite these challenges, the accommodations and lodging industry always bounces back. In fact, […]

Introduction Hot work is defined as any operation that could be an origin of ignition in an environment with flammable materials. According to the U.S. Chemical Safety and Hazard Investigation Board (CSB), hot work is one of the most common causes of worker death. It is also leading cause of industrial fires. A hot work […]

I recently attended the CAPA Airline Leaders’ Summit – Airlines in Transition in Manchester, United Kingdom. As noted in my previous blog, I was thrilled to engage with my peers in person again and share my thoughts on how airlines are using digital transformation to prepare for the future and to optimize core operations. In […]

In our previous post How to Integrate Your Headless Commerce Retail Store With Commercetools—Part 1, we walked you through the process to integrate an ecommerce store front end with a backend retail microservice from the commercetools solution using commercetools’s APIs. Built in the Amazon Web Services (AWS) cloud, commercetools provides a set of flexible REST […]

In recent years, many retailers have adopted new, modern ecommerce strategies as a point of differentiation by creating unique shopping experiences that reduce friction and increase customer engagement. Headless commerce is one approach that has gained a lot of traction because the storefront technology is decoupled from the backend commerce functionality. With headless commerce, you […]

Introduction Generation Z (Gen Z), the generation born between 1997 to 2012, includes 67 million individuals, or roughly 20 percent of the US population. Gen Z individuals spend more time texting, also known as short messaging service (SMS), on their mobile devices than any other demographic. The pandemic has galvanized most restaurants to add food […]