Tag: digital transformation

Immigration, Refugees, and Citizenship Canada (IRCC) faced a significant challenge: the need to perform complex fuzzy string matching across two different datasets. IRCC embarked on a transformative project that redefined its data processing capabilities and showcased the power of cloud computing in overcoming substantial data challenges. Instead of dealing with months of undifferentiated heavy lifting activities, IRCC successfully used Amazon Elastic Compute Cloud (Amazon EC2) instances to complete the work in a only few days. Read this post to learn more.

The potential of open data to transform governance and public services is immense, but realizing this potential requires overcoming common obstacles. In this post, we will explore best practices and solutions for Canadian public sector organizations seeking to use the cloud for open data, specifically examining how Amazon Web Services (AWS) can enable open data success.

Governments encourage public sector organizations, businesses, and citizens to embrace digital technologies and practices through a range of incentives. These incentives standardize processes and motivate behaviors that achieve the objectives of these initiatives in a way that can be sustained over time. This post, written by an Amazon Web Services (AWS) government transformation advisor, highlights 10 ways that governments use incentives to accelerate successful digital transformation. 

Generative artificial intelligence (AI) is revolutionizing public agencies by streamlining services and providing valuable insights from large datasets. However, adding generative AI to your agency is not a simple process. SMX, an Amazon Web Services (AWS) Premier Tier Services Partner, helped one nonprofit agency build a robust architecture in the AWS Cloud that provided them the foundation for building and implementing generative AI tools. In this guest post, experts from SMX explain five best practices they used to help this agency prepare for generative AI.

The Amazon Web Services (AWS) Cloud Maturity Assessment (CMA) uses the AWS Cloud Adoption Framework (AWS CAF) to assess the maturity of your cloud adoption, and provide prescriptive guidance on prioritized next steps. By replacing guesswork with data-driven analysis, you will get a blueprint to prioritize, build, and mature your cloud capabilities. Read this post to learn more.

The University of Pittsburgh Athletics Department wanted to know more about its fans, so it looked for an innovative solution and turned to Amazon Web Services (AWS). By focusing on fan behavior and seeking out trends in ticket sales, the department hoped to answer questions surrounding team loyalty and how they could stay competitive. This post provides an overview of the powerful solution Pitt Athletics built to engage with and sell to its fanbase.

It should be simple to build digital platforms that offer people reliable, clear ways to access government services such as healthcare, business registration, and welfare payments. Cloud technology makes it possible for every service to be simple, reliable, scalable, adaptable, and secure. Public sector agencies need to be able to access the cloud, and they do so through public procurement processes. Procurement’s role in supporting modern, digital services for governments is the subject of a report from the Open Data Institute (ODI) and Open Contracting Partnership (OCP).

The US Federal Government has endless opportunity to lead the way as well as adopt best practices for how the latest technologies, including generative artificial intelligence (AI), can be leveraged to fulfill its various missions. Yvette Cesario, director of national security sales at Amazon Web Services (AWS) Worldwide Public Sector (WWPS), was the guest on the seventh episode of the AWS Behind the Cloud vodcast and shared her insights about how generative AI has endless opportunities for the US Federal Government to leverage to transform its operations and missions.

From check-in through departure to the airfield and then back through the baggage halls, technology can transform the experience of airport passengers, partners, and staff. The UK’s Manchester Airports Group (MAG), which runs Manchester, London Stansted, and East Midlands airports, invests in this transformation. Read this post to learn how MAG has created a technology and data strategy in collaboration with Amazon Web Services (AWS) to integrate the elements of its complex ecosystems and deliver efficiencies.

The UK Department for Work and Pensions (DWP) is one of the largest government departments in the UK, with more than 90,000 employees in more than 800 locations. It’s responsible for making $266 billion in payments each year. The DWP is carrying out a large-scale digital transformation to improve its services and the way it interacts with citizens. Read this blog post to discover three lessons that DWP learned about hiring, training, and retaining while reshaping its digital approach.