Partner Success with AWS / Financial Services / United States
Paynela Improves Data Accessibility Using generative AI With the Help of Mission
Paynela, a Puerto Rico-based healthcare financing innovator, revolutionized patient financial assistance through cutting-edge solutions powered by AWS Partner Mission. Dedicated to making healthcare more accessible, Paynela helps patients manage their out-of-pocket medical expenses with dignity and ease. By leveraging Amazon Web Services (AWS) and Mission's expertise, Paynela harnessed the power of generative AI to analyze complex healthcare data, resulting in deeper insights and expanded patient support capabilities.
The solution that we were able to build with Mission and AWS has allowed Paynela to focus on strategy more than manual processes."
Mary-Beth Macaluso
Chief Executive Officer, Paynela
Opportunity
- In the medical adjudication field, everything is manual. This caused a huge backlog for Paynela.
- Manually driven procedures also affect patients because they are delayed getting their payments in a timely manner.
- Paynela needed to find a way to automate these payment adjudications.
Solution
- Mission delivered their expertise on Paynela's challeneges and were able to help direct them in the right direction. Mission and AWS have a long history of working together.
- Together, Mission and Paynela decided on combining OCR with Amazon Textract and an LLM. Amazon Bedrock was chosen to offer high-performing foundation models.
- All the AWS pieces help make for an efificenct pipeline.
Outcome
- Focused on strategy more than manual processes.
- Using generative AI, Paynela was able to dive into the dat to help get more insights.
- Paynela used the data to make a strategic roadmap with clients in order to help more patients.
About Paynela
Paynela is a company on a mission to help patients pay for their out-of-pocket costs, for the high-cost specialty products. Paynela is a Puerto Rico based healthcare financing company that is focused on using technology, AI, and innovation to create or enhance the patient assistance programs offered by drug manufacturers. These programs are designed to connect patients with the care they need, and Paynela's innovative solutions support the patient's ability to qualify for, obtain, and use of these funds to access care.
About AWS Partner Mission
Mission, a CDW company, is a leading born-in-the-cloud managed services and consulting provider, offering end-to-end cloud services, innovative AI solutions, and software for AWS customers. As an AWS Premier Tier Partner, Mission helps manage technology investments, improve performance and governance, scale to meet demand, safeguard data, and innovate fearlessly. Mission's team of AWS experts empower businesses to accelerate the adoption of new technology like generative AI, and migrate, manage, and modernize their cloud environments -- ensuring a successful future in the cloud.
More Financial Services Success Stories
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Financial Services
Crece Más Drives 45% Sales Growth for Small Businesses with Facele and AWS
Crece Más, a company devoted to helping entrepreneurs thrive, wanted to develop a platform to give small businesses tools to automate operations and grow—but struggled to secure funding. With the help of AWS Partner Facele and Amazon Web Services (AWS) infrastructure, Crece Más secured funding to develop a platform to manage inventory, sales, deliveries, and more. With an impressive new application, Crece Más has grown its customer base by 45 percent in just six months. The platform allows small businesses to scale, increase sales by up to 45 percent, and reduce operational costs by 25 percent, helping them expand into new markets and contribute to regional economic growth.
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Financial Services
Capital Express Reduce los Costos Operativos Mensuales en un 94% con NetRed y AWS
La compañía de servicios de factoring Capital Express quería mejorar las evaluaciones de los clientes y hacer crecer su negocio, pero tenía un sistema obsoleto que dificultaba el acceso a los datos. La compañía recurrió al socio de AWS, NetRed, para migrar sus datos utilizando los servicios de Amazon Web Services (AWS). Gracias a la migración, Capital Express pudo crear Advance, una innovadora herramienta de gestión financiera que ofrece un procesamiento de datos en tiempo real. La implementación de Advance redujo los costos operativos mensuales en un 94 por ciento. También disminuyó el tiempo necesario para la inscripción de clientes y las consultas de TI a solo cinco minutos. Estas mejoras han agilizado las operaciones y permiten una prestación de servicios más rápida, lo que aumenta drásticamente el potencial de crecimiento de Capital Express y ayuda a satisfacer las necesidades de los clientes con mayor rapidez.
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Financial Services
Capital Express Reduces Monthly Operating Costs by 94% with NetRed and AWS
Factoring services company Capital Express wanted to improve client evaluations and grow its business, but it had an outdated system that made accessing data difficult. The company teamed up with AWS Partner NetRed to migrate its data using capabilities from Amazon Web Services (AWS). Migrating helped Capital Express create Advance, an innovative financial management tool that offers real-time data processing. Implementing Advance cut monthly operating costs by 94 percent. It also reduced the time needed for client enrollment and IT consultations to just five minutes. These improvements streamlined operations and enabled faster service delivery, dramatically increasing the growth potential of Capital Express and helping it meet customer needs faster.
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Financial Services
MarketReader Launches Its Real-Time Market Analysis Platform and AI Newsletter in Eight Months Using Nasdaq® and AWS
MarketReader is an artificial intelligence (AI) analytics platform providing the financial sector with data-driven explanations of real-time asset movement. During development, MarketReader experienced delays in data delivery and received incomplete datasets from its initial data provider—which reduced the quality of the platform’s insights. To launch its differentiated product, the MarketReader team moved to cloud-based data solutions from AWS Partner Nasdaq, hosted on Amazon Web Services (AWS), to obtain direct access to high-quality, real-time market data for all US-listed securities. This approach elevated MarketReader’s US market coverage, increased data delivery time by 98 percent, and helped the platform go live within eight months. MarketReader now delivers timely, accurate insights. It publishes a daily newsletter in only seven minutes, driving customer engagement and expanding the newsletter’s reach up to 400 percent beyond MarketReader’s current client base.
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