Human-based content moderation alone cannot scale to meet safety, regulatory, and operational needs, which leads to a poor user experience, high moderation costs, and brand risk. Content moderation powered by Artificial Intelligence can help organizations moderate large and complex volumes of user-generated content (UGC) and reclaim large amounts of time their teams spend moderating content manually. Content moderation Solutions provide automation and artificial intelligence (AI) capabilities to implement a reliable content moderation mechanism that protects users from harm while reducing costs and safeguarding the organization from risk, liability, and brand damage.

Guidance

Prescriptive architectural diagrams, sample code, and technical content

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  • Live Chat Content Moderation with Generative AI on AWS

    This Guidance demonstrates how organizations can implement generative artificial intelligence (AI) services for automated message screening in live chat environments.
  • Content Management Using Salesforce on AWS

    This Guidance demonstrates how to utilize advanced artificial intelligence (AI) capabilities within your existing Salesforce environment to gain more valuable insights about your customers.

  • Social Media Insights on AWS

    This Guidance helps you gain insight into what your customers are saying about your products and services on social media websites, such as Twitter.

  • Content Moderation on AWS

    This Guidance is a serverless architecture to efficiently moderate the increasing influx of user-contributed content and sensitive information across a broad range of industries including gaming, social media, e-commerce, and regulated environments (such as healthcare and financial services).
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