Solutions for Customer Experience

Discover curated Solutions that address varied customer experience use cases

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Transforming customer experience with AWS

Unlock the full potential of the cloud and innovate faster. AWS offers the broadest set of services, Solutions, and Guidance coupled with pre-built industry AWS Partner Solutions to make it easier to select the right tools for your highest-priority workloads. Use Customer Experience Solutions on AWS to orchestrate multi-channel customer engagement, automate customer service workflows, and deliver data-driven personalized experiences.

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Browse Solutions for customer experience

Explore AWS Services, ready-to-deploy AWS Solutions, specialized Partner Solutions, and architectural Guidance for your customer experience use cases.

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Content Creation and Management
Customer Analytics and Intelligence
Customer Data Management
Customer Service and Contact Center
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  • AWS Solution

    Clickstream Analytics on AWS

    Deploy a solution that automatically provisions a configurable data pipeline to collect, ingest, analyze, and visualize clickstream data inside your web and mobile applications.

  • Partner Solution

    foursquare

    Foursquare Visit And Places Data

    This data set contains the highest-accuracy visit data AND venue data for ~6M commercial venues in the US. This data set is updated daily. This data set contains historical visits starting on 1/1/2020.

  • Partner Solution

    amplitude

    Amplitude

    Amplitude helps financial services organizations like Square meet customers in the moment, with real-time experiences that drive engagement, improve conversion and bolster retention. Amplitude helps teams to bring these experiences to life by providing them with quantitative and qualitative insights, recommendations and predictions about what customers are doing and why across the entire customer journey. And because Amplitude standardizes, governs and centralizes data across all sources, teams can confidently use these insights to drive the best results.

  • Partner Solution

    confluent, inc.

    Confluent Cloud

    Confluent Cloud is the only fully-managed, cloud-native event streaming service in the industry powered by Apache Kafka. Start streaming in minutes with enterprise-grade reliability, and using a rich pre-built ecosystem of fully-managed components like Schema Registry and ksqlDB and connectors.

  • AWS Service

    AWS IoT Events

    Detect and respond to events from IoT sensors and applications

  • Partner Solution

    snowplow

    Power real-time personalization or a recommendation engine with Snowplow data

    With Snowplow you can act on your data in real-time. All the data being loaded into your data warehouse is first written to a real-time stream - Kinesis - that you can read off to power your real-time applications.

  • Partner Solution

    contentsquare

    Heap Connect

    Heap Connect easily sends clickstream data to your cloud data warehouse with a managed ETL that automatically integrates with Redshift or S3.
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