Solutions for Customer Experience

Discover curated Solutions that address varied customer experience use cases

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Transforming customer experience with AWS

Unlock the full potential of the cloud and innovate faster. AWS offers the broadest set of services, Solutions, and Guidance coupled with pre-built industry AWS Partner Solutions to make it easier to select the right tools for your highest-priority workloads. Use Customer Experience Solutions on AWS to orchestrate multi-channel customer engagement, automate customer service workflows, and deliver data-driven personalized experiences.

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Browse Solutions for customer experience

Explore AWS Services, ready-to-deploy AWS Solutions, specialized Partner Solutions, and architectural Guidance for your customer experience use cases.

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Content Creation and Management
Customer Analytics and Intelligence
Customer Data Management
Customer Service and Contact Center
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  • AWS Service

    Amazon Personalize

    Elevate every customer experience with AI-powered personalization

  • AWS Solution

    Maintaining Personalized Experiences with Machine Learning

    Deploy a mechanism to keep personalized recommendations up-to-date.

  • Guidance

    Personalized Engagement using Online & Mobile User Behaviors on AWS

    This Guidance helps you build a comprehensive digital customer engagement solution by using the RudderStack customer data platform (CDP) and AWS services.

  • Guidance

    Near Real-Time Personalized Recommendations on AWS

    This Guidance helps businesses build a real-time recommendation pipeline using Amazon Personalize. The pipeline creates personalized recommendations based on a user’s profile and behavior to improve the customer experience.

  • Partner Solution

    moengage inc..

    MoEngage

    MoEngage is an Intelligent Customer Engagement Platform trusted by enterprises in 35 countries, including several Fortune 500 brands. MoEngage offers deep personalization of customer interactions to drive better engagement, retention and loyalty.

  • Partner Solution

    sprinklr, inc.

    Sprinklr

    Customer Experience Management Customer Experience Management with Voice powered by Amazon Connect Modern Sales & Engagement Modern Marketing & Advertising Modern Listening

  • AWS Service

    Amazon Pinpoint

    Connect with customers through scalable, targeted multichannel communications

  • Partner Solution

    braze

    Braze

    Braze is architected for speed, breadth, and secure ecosystem interoperability, enabling travel and hospitality brands to orchestrate live marketing and operational messaging programs that incorporate consumer, enterprise, and third-party data.
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