Small and medium business owners want to provide an innovative and personalized online customer experience without significantly increasing IT costs. Customer Engagement solutions on AWS help businesses improve the effectiveness of their websites and apps through artificial intelligence (AI). Using these solutions, businesses can implement AI recommendations based on customer activity, such as previous purchases and location. They can also use AI-powered chatbots or virtual assistants to automate human interactions and answer frequently asked questions, improving the customer’s online experience.

AWS Services

Purpose-built cloud products

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AWS Solutions

Ready-to-deploy solutions assembling AWS Services, code, and configurations

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  • QnABot on AWS

    Deploy a multi-channel, multi-language conversational interface (chatbot) that responds to your customer's questions, answers, and feedback, powered by large language models (LLMs).
  • Content Localization on AWS

    Deploy a solution that automatically creates accurate multi-language subtitles for your video-on-demand (VOD) content to reach new audiences, globally.
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Partner Solutions

Software, SaaS, or managed services from AWS Partners

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  • Sendbird Chat API

    Sendbird delivers advanced chat functionalities as rich as Whatsapp or WeChat with an easy-to-use API that helps developers launch faster. As of Jan 2021, Sendbird connects 130M+ people globally with their technology.
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