For leaders in the travel and hospitality industry, maximizing guest engagement and retention is a necessity. Traveler/Guest Engagement & Retention solutions on AWS empower companies to personalize the customer experience and deliver the right message at the right time and the right price. With these solutions, companies can increase sales by driving customer engagement and improving customer retention.

Partner Solutions

Software, SaaS, or managed services from AWS Partners

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  • Frontline Care™

    Hear every customer’s voice, fix every broken experience, and increase customer loyalty and spend. With Qualtrics Frontline Care™, you get the power of the ultimate listening engine, predictive intelligence and analytics, and full closed-loop actioning capabilities, so you can gain a holistic understanding of your customers’ experiences and take the right actions that drive meaningful impact.
  • Rokt E-Commerce

    Optimize the Transaction Moment: Use artificial intelligence to seamlessly serve each customer relevant offers and experiences, adding revenue to every purchase. Enable real-time activation of your data to personalize and improve each customer interaction.
  • Local Measure Engage for Amazon Connect

    Local Measure Engage for Amazon Connect is an omnichannel agent desktop for contact centers to manage inbound customer calls and direct messages across WhatsApp, Facebook Messenger, Twitter, email, Web Chat, and SMS via a single inbox.
  • MoEngage

    MoEngage is an Intelligent Customer Engagement Platform trusted by enterprises in 35 countries, including several Fortune 500 brands. MoEngage offers deep personalization of customer interactions to drive better engagement, retention and loyalty.
  • XM Discover

    XM Discover allows you to understand what people are saying about your company, wherever they're saying it. From the contact center to social media to online reviews—and everywhere in between.
  • ContentSquare - Digital Analytics Platform

    ContentSquare is a digital experience insights platform that helps businesses understand how and why users are interacting with their app, mobile and web sites. We compute billions of touch and mouse movements, and transform this knowledge into profitable actions that increase engagement.
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Guidance

Prescriptive architectural diagrams, sample code, and technical content

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