Companies in the travel and hospitality (T&H) industry need to centrally collect customer data, effectively communicate with customers, and provide a seamless customer experience from booking to arrival. By using Seamless End-to-End Traveler/Guest Journey solutions on AWS, T&H companies can deploy Internet of Things and biometric devices, along with other devices that collect traveler or guest data, to interact with the customer throughout their journey. This can help T&H companies increase customer satisfaction and retention.

Partner Solutions

Software, SaaS, or managed services from AWS Partners

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  • Experience iD

    Experience iD is a single, unified system for all your experience data. From the things people tell you directly, to signals in unstructured data like social media posts, reviews, conversations and more, Experience iD gives you a true 360 degree view of their experience. - Build rich experience profiles for every customer and employee - Map, vizualize, and analyze the end-to-end journey to know exactly where to intervene - Give every customer the 1-on-1 experience they expect and want
  • Real time Video Analytics for Airports

    Harness the power of computer vision to enhance operational efficiency, streamline processes, and ultimately improve the overall passenger experience
  • Mobi Collaborative AI Travel Planning - Traveler Solution

    The Mobi traveler-facing solution allows your customers to create their dream itineraries with ease and precision, replacing the hassle of trip planning with a seamless, personalized experience. Travelers can explore a wide range of destination options, activities, and accommodations, all with the assurance that their choices are customized to their individual desires.
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Guidance

Prescriptive architectural diagrams, sample code, and technical content

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