Solutions for Customer Experience

Discover curated Solutions that address varied customer experience use cases

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Transforming customer experience with AWS

Unlock the full potential of the cloud and innovate faster. AWS offers the broadest set of services, Solutions, and Guidance coupled with pre-built industry AWS Partner Solutions to make it easier to select the right tools for your highest-priority workloads. Use Customer Experience Solutions on AWS to orchestrate multi-channel customer engagement, automate customer service workflows, and deliver data-driven personalized experiences.

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Browse Solutions for customer experience

Explore AWS Services, ready-to-deploy AWS Solutions, specialized Partner Solutions, and architectural Guidance for your customer experience use cases.

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Content Creation and Management
Customer Analytics and Intelligence
Customer Data Management
Customer Service and Contact Center
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  • Guidance

    Content Management Using Salesforce on AWS

    This Guidance demonstrates how to utilize advanced artificial intelligence (AI) capabilities within your existing Salesforce environment to gain more valuable insights about your customers.

  • Guidance

    Responsible Content Moderation with AI Services on AWS

    This Guidance demonstrates how game developers can moderate user-generated content (UGC) to ensure appropriate and safe player interactions.

  • Partner Solution

    contentful

    Contentful

    Content infrastructure is disrupting the legacy CMS market by offering a new way to power content in any digital product – website, app, or device. It's purpose-built to integrate with the modern software stack and software delivery pipelines.

  • Partner Solution

    brightspot

    Brightspot (Digital Experience Platform, Content Management System, CMS)

    Align your technology approach and content strategy with Brightspot, the leading Content Management System for delivering exceptional digital experiences. Brightspot helps global organizations meet the business needs of today and scale to capitalize on the opportunities of tomorrow. Fast, flexible and fully customizable, Brightspot perfectly harmonizes your technology approach with your content strategy and grows with you as your business evolves. Our customer-obsessed teams walk with you every step of the way with an unwavering commitment to your long-term success. Brightspot empowers digital teams to move at lightning speed, with excellence, using intuitive content creation processes, customized workflows and collaboration features. For developers, Brightspot supports modern best practices and standards, enabling any integration, workflow and front-end approach. Users can quickly and easily build exactly what they want using the latest, cutting-edge capabilities within the platform.

  • Partner Solution

    contentstack

    Contentstack

    Contentstack is the first headless CMS to address the needs of business users and developers and improves content management for both old and new digital channels.

  • Partner Solution

    magnolia international

    Magnolia DX Cloud

    Magnolia PaaS is the ideal solution for enterprises to deploy and manage the Magnolia platform in the cloud. The solution includes all cloud infrastructure and best practices that support your DevOps team. This allows you to focus on what matters most, get your projects up and running quickly, and deliver high-performance experiences to your customers.
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