Tag: AWS Competency Partners

With the rise of voice assistants like Amazon Alexa, customer expectations for handling inquiries and transactions have shifted from the outdated phone keypad, also known as dual tone multi-frequency (DTMF), to modern conversational AI that enables machines to communicate with human beings. In this post, we demonstrate how Presidio implemented conversational AI to check the wait time and reserve a table at a restaurant using Amazon Chime SDK, Amazon Lex, and Amazon Polly.

Explore a migration where Vix Technology partnered with AWS ProServe and Stromasys, an AWS Migration and Modernization Competency Partner, to successfully migrating over 100 applications, including both x86 and SUN SPARC Solaris mission-critical workloads within nine months before a data center contract renewal with near-zero customer impact. Vix’s key business drivers for migration were to move to a more secure, cost effective, and resilient environment.

DevSecOps teams are responsible for providing enhanced infrastructure observability while ensuring they have the ability to respond to security events in a matter of minutes across the entire organization. To address this challenge, Sumo Logic and AWS collaborated to build a solution that provides end-to-end security and incident management (SIEM) across an enterprise using AWS Organizations. This SIEM solution is based on the AWS Security Reference Architecture.

Featurization is one of the most difficult problems in machine learning. Learn how graph features engineered in Neo4j can be used in a supervised learning model trained with Amazon SageMaker. These novel graph features can improve model performance beyond what’s possible with more traditional approaches. Together, these components offer a graph platform that can be used to understand graph data and operationalize graph use cases.

This year marks the 10th anniversary of the AWS Partner Network (APN). To celebrate a decade of partner-driven innovation and evolution, we launched “10 Years of Success”—a series of partner transformation stories highlighting some AWS Partners who have grown with us since 2012. To wrap up the series, we’re featuring Alert Logic, an AWS Competency Partner that provides managed detection and response (MDR) solutions cloud applications.

Digital food ordering is one of the most rapidly growing global industries today. Cognizant’s OrderServ 2.0 platform is an omni-channel digital ordering platform designed for the restaurant and food services industries. It has built-in connectors for seamless integration with restaurant point-of-sale (POS) systems, master data management, payments services, loyalty programs, and other business applications. OrderServ 2.0 is offered as a SaaS platform hosted on AWS.

A digital journey is of strategic importance for many organizations, and digital transformation enabled by cloud technologies has increased efficiency and raised productivity with improved stakeholder experiences. To achieve these outcomes, transformation initiatives need to be holistic, interlinked, and inclusive. Learn how to supercharge customer experiences and make your contact center future-ready by leveraging HCLTech’s Fluid Contact Center Intelligence (Fluid CCI) and AWS AI/ML services.

For many organizations, the cloud is considered a key enabler to purposeful digital transformations. The process of moving applications, data, and infrastructure to AWS with minimal impact on operational continuity, low risk, and reduced cost is the key to a well-defined migration strategy. LTI’s Infinity AppLens is a re-engineering assistant solution that identifies complexities and assesses the cloud readiness of application portfolios to coin an efficient cloud modernization roadmap.

In celebration of the 10-year anniversary of the AWS Partner Network (APN), we are highlighting some of our AWS Partners who have grown with us over the past decade. Cloudreach, an Atos company, is an AWS Premier Tier Services Partner and MSP that offers database migration services from any origin to Amazon RDS for Oracle or Amazon RDS for SQL Server. We spoke with Cloudreach’s David Kress about the company’s 10-year transformation and what being an AWS Partner has meant for the business.

We are excited to highlight 112 AWS Partners that received new designations in September for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.