Tag: AWS Solution Provider Partners

A unified, autonomous, and fully digital airline operations solution can help mitigate challenges related to cost inefficiency, latency, or suboptimal decisions and their consequences, including cost, disruption, and customer dissatisfaction. TCS Aviana is an AI-based solution developed by Tata Consultancy Services (TCS) that enables airlines to have comprehensive operations visibility, digital collaboration, and data-driven decision-making through connected insights and intelligence.

Wipro has helped multiple SAP customers seeking to move their SAP applications to AWS to achieve agility, innovation at high speed, and improved resilience. For such migrations, Wipro leverages its FullStride Cloud Services which incorporates the company’s SAP Safe Passage Framework and helps customers assess, migrate, and seamlessly transition to operations on the cloud. Wipro has extensive experience of delivering cloud transformation projects across the globe.

One of the key objectives of any transformation program is to find a novel way to achieve results in the shortest possible time, with speed and accuracy. Virtusa has been doing lot of work in the automation-led transformation space and has collaborated with AWS to help realize business benefits for customers across globe. Explore Virtusa’s perspectives on the low-code/no-code approach and walk through a homegrown solution framework.

Platea Banking is a digital banking solution developed by NTT DATA to be used by clients as an accelerator in their modernization journeys, especially when creating a new banking platform. It’s positioned as a modernization vehicle that provides a ready-to-go digital infrastructure and architecture over both internal and external components as core. Platea includes pre-built functional modules and integrations with a third-party ecosystem, with Mambu at its heart as a core engine.

Many organizations record calls which are potential gold mines of rich insights about customer satisfaction, customer churn, competitive intelligence, service issues, agent performance, and campaign effectiveness. However, the sheer volume of phone calls exceeds a contact center’s ability to review and analyze them in order to glean those valuable insights. Learn how SourceFuse used custom microservices development to design a call center solution for a healthcare customer.

With the rise of voice assistants like Amazon Alexa, customer expectations for handling inquiries and transactions have shifted from the outdated phone keypad, also known as dual tone multi-frequency (DTMF), to modern conversational AI that enables machines to communicate with human beings. In this post, we demonstrate how Presidio implemented conversational AI to check the wait time and reserve a table at a restaurant using Amazon Chime SDK, Amazon Lex, and Amazon Polly.

A digital journey is of strategic importance for many organizations, and digital transformation enabled by cloud technologies has increased efficiency and raised productivity with improved stakeholder experiences. To achieve these outcomes, transformation initiatives need to be holistic, interlinked, and inclusive. Learn how to supercharge customer experiences and make your contact center future-ready by leveraging HCLTech’s Fluid Contact Center Intelligence (Fluid CCI) and AWS AI/ML services.

For many organizations, the cloud is considered a key enabler to purposeful digital transformations. The process of moving applications, data, and infrastructure to AWS with minimal impact on operational continuity, low risk, and reduced cost is the key to a well-defined migration strategy. LTI’s Infinity AppLens is a re-engineering assistant solution that identifies complexities and assesses the cloud readiness of application portfolios to coin an efficient cloud modernization roadmap.

In celebration of the 10-year anniversary of the AWS Partner Network (APN), we are highlighting some of our AWS Partners who have grown with us over the past decade. Cloudreach, an Atos company, is an AWS Premier Tier Services Partner and MSP that offers database migration services from any origin to Amazon RDS for Oracle or Amazon RDS for SQL Server. We spoke with Cloudreach’s David Kress about the company’s 10-year transformation and what being an AWS Partner has meant for the business.

Provectus, an AWS Premier Tier Services Partner with the Data and Analytics Competency, helps clients resolve issues of their legacy, on-premises data platforms by implementing best practices for the migration and optimization of Amazon EMR workloads. This post examines the challenges organizations face along the path to a successful migration, and explores best practices for re-architecting and migrating on-premises data platforms to AWS