AWS Partner Network (APN) Blog

Tag: Data Integration

PwC-AWS-Partners

Intelligent Case Management Using Amazon Connect and Amazon Kinesis Data Streams

There is a flurry of contact center solutions being brought to market, but enterprise customers often find these solutions time-consuming, cost-intensive, and difficult to implement. Learn how to integrate an Amazon Connect instance with Salesforce Service Cloud to automatically create a case in Salesforce using REST APIs and Amazon Kinesis Data Streams. This allows you to proactively handles call drops occurring for customers when they dial into a contact center solution.

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Matillion-AWS-Partners

Quickly Visualize Marketing Analytics and Ads Data with Matillion, Amazon Redshift, and Amazon QuickSight

Google Analytics and Google Ads are popular platforms for customers who need to make data-driven decisions about the performance of their web assets. For prediction, testing, and optimization scenarios, however, customers need a broader and more complete set of analytics. Matillion is an ideal tool to combine the power and convenience of Amazon Redshift and Amazon QuickSight, providing cloud-native data integration tools that make loading and transforming data fast, easy, and affordable.

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Fivetran_AWS-Service-Ready

Enabling Customer Attribution Models on AWS with Automated Data Integration

Attribution models allow companies to guide marketing, sales, and support efforts using data, and then custom tailor every customer’s experience for maximum effect. Combined together, cloud-based data pipeline tools like Fivetran and data warehouses like Amazon Redshift form the infrastructure for integrating and centralizing data from across a company’s operations and activities, enabling business intelligence and analytics activities.

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