AWS Partner Network (APN) Blog
Category: Amazon QuickSight
Leveraging Amazon Transcribe and Amazon QuickSight to Extract Business Intelligence from Call Center Data
Many organizations record calls which are potential gold mines of rich insights about customer satisfaction, customer churn, competitive intelligence, service issues, agent performance, and campaign effectiveness. However, the sheer volume of phone calls exceeds a contact center’s ability to review and analyze them in order to glean those valuable insights. Learn how SourceFuse used custom microservices development to design a call center solution for a healthcare customer.
Data Warehousing and Business Intelligence for VMware Cloud on AWS
One of the biggest advantages of VMware Cloud on AWS is that it can readily integrate with other AWS services. That gives you countless ways to elevate your workloads. If you’re amassing data in your databases over time and are looking for novel ways to glean fresh insights out of it, using Amazon Redshift and Amazon QuickSight is an easy and accessible way to achieve it. This post describes how to get more out of existing data residing inside your databases running in VMware Cloud on AWS.
Introducing the Amazon QuickSight Embedded Analytics Partner Program
Embedded analytics is re-shaping how users consume data by providing insights in the key moments that matter. The new Embedded Analytics Partner Program (EAPP) will accelerate the embedded analytics journey for AWS customers thanks to a set of trusted AWS Partners who can help customers quickly understand and integrate Amazon QuickSight’s embedded analytics capabilities to create insightful, data-driven experiences for end users.
Integrating and Analyzing ESG Data on AWS Using CSRHub and Amazon QuickSight
Environmental, social, and governance (ESG) factors are increasingly important for financial institutions as they look to assess portfolio risk, meet investment mandates, align with customer values, and report on the sustainability of their portfolios. Working closely with CSRHub, a data provider on AWS Data Exchange, learn how AWS has produced a demonstration to illustrate how customers can analyze company-level ESG scoring data with Amazon QuickSight.
Building an Intelligent Contact Center with Zendesk and Amazon Connect
Zendesk and VoiceFoundry released the Amazon Connect app on the Zendesk Marketplace as part of a broader vision for the intelligent contact center of the future. The Amazon Connect app for Zendesk brings together a wide set of capabilities and unlocks endless possibilities for you to empower your agents and better engage your customers. By combining the powers of Amazon Connect and Zendesk, businesses can build a more intelligent contact center.
How to Turn Archive Data into Actionable Insights with Cohesity and AWS
A big challenge for enterprises is how to manage the growth of data in a cost-effective manner. CIOs are also looking for ways to get insights out of the data so their organizations can create actionable outcomes. Learn how the CloudArchive Direct feature of Cohesity’s DataPlatform with AWS analytics services to drive insights into customers’ NAS data. Cohesity is redefining data management to lower TCO while simplifying the way businesses manage and protect their data.
Quickly Visualize Marketing Analytics and Ads Data with Matillion, Amazon Redshift, and Amazon QuickSight
Google Analytics and Google Ads are popular platforms for customers who need to make data-driven decisions about the performance of their web assets. For prediction, testing, and optimization scenarios, however, customers need a broader and more complete set of analytics. Matillion is an ideal tool to combine the power and convenience of Amazon Redshift and Amazon QuickSight, providing cloud-native data integration tools that make loading and transforming data fast, easy, and affordable.
How to Use AWS Glue to Prepare and Load Amazon S3 Data for Analysis by Teradata Vantage
Customers want to use Teradata Vantage to analyze the data they have stored in Amazon S3, but the AWS service that prepares and loads data stored in S3 for analytics, AWS Glue, does not natively support Teradata Vantage. To use AWS Glue to prep and load data for analysis by Teradata Vantage, you need to rely on AWS Glue custom database connectors. Follow step-by-step instructions and learn how to set up Vantage and AWS Glue to perform Teradata-level analytics on the data you have stored in Amazon S3.
Gathering Market Intelligence from the Web Using Cloud-Based AI and ML Techniques
Many organizations face the challenge of gathering market intelligence on new product and platform announcements made by their partners and competitors—and doing so in a timely fashion. Harnessing these insights quickly can help businesses react to specific industry trends and fuel innovative products and offerings inside their own company.Learn how Accenture helped a customer use AWS to gather critical insights along with key signals and trends from the web using AI and ML techniques.
Delivering Data Insights to Everyone with Amazon QuickSight Service Delivery Partners
Amazon QuickSight is a fully managed, cloud-powered business intelligence service that makes it easy to deliver insights to everyone in your organization. AWS Service Delivery Partners help companies use Amazon QuickSight data to improve the decision-making process. These top APN Partners guide customers through their data discovery, and then design, build, and deliver an integrated Amazon QuickSight environment that connects to data sources, derives key insights, and drives interactive reporting.