Artificial Intelligence

Lana Zhang

Author: Lana Zhang

Scalable voice agent design with Amazon Nova Sonic: multi-agent, tools, and session segmentation

In this post, you’ll learn how to use Amazon Nova Sonic, Amazon Bedrock AgentCore, and Strands BidiAgent to build scalable, maintainable voice agents that handle these challenges efficiently, resulting in more responsive and intelligent customer interactions. We’ll explore three popular architectural patterns for voice agents, highlighting their trade-offs and best practices for minimizing latency.

Migrating a text agent to a voice assistant with Amazon Nova 2 Sonic

In this post, we explore what it takes to migrate a traditional text agent into a conversational voice assistant using Amazon Nova 2 Sonic. We compare text and voice agent requirements, highlight design priorities for different use cases, break down agent architecture, and address common concerns like tools and sub-agents for reuse and system prompt adaptation. This post helps you navigate the migration process and avoid common pitfalls.

Unlocking video insights at scale with Amazon Bedrock multimodal models

In this post, we explore how the multimodal foundation models (FMs) of Amazon Bedrock enable scalable video understanding through three distinct architectural approaches. Each approach is designed for different use cases and cost-performance trade-offs.

Bi-directional streaming for real-time agent interactions now available in Amazon Bedrock AgentCore Runtime

In this post, you will learn about bi-directional streaming on AgentCore Runtime and the prerequisites to create a WebSocket implementation. You will also learn how to use Strands Agents to implement a bi-directional streaming solution for voice agents.

sonic-multi-agent-diargam

Building a multi-agent voice assistant with Amazon Nova Sonic and Amazon Bedrock AgentCore

In this post, we explore how Amazon Nova Sonic’s speech-to-speech capabilities can be combined with Amazon Bedrock AgentCore to create sophisticated multi-agent voice assistants that break complex tasks into specialized, manageable components. The approach demonstrates how to build modular, scalable voice applications using a banking assistant example with dedicated sub-agents for authentication, banking inquiries, and mortgage services, offering a more maintainable alternative to monolithic voice assistant designs.

Architecture diagram

Building a multimodal RAG based application using Amazon Bedrock Data Automation and Amazon Bedrock Knowledge Bases

In this post, we walk through building a full-stack application that processes multimodal content using Amazon Bedrock Data Automation, stores the extracted information in an Amazon Bedrock knowledge base, and enables natural language querying through a RAG-based Q&A interface.

Dynamic video content moderation and policy evaluation using AWS generative AI services

Organizations across media and entertainment, advertising, social media, education, and other sectors require efficient solutions to extract information from videos and apply flexible evaluations based on their policies. Generative artificial intelligence (AI) has unlocked fresh opportunities for these use cases. In this post, we introduce the Media Analysis and Policy Evaluation solution, which uses AWS […]

Workflow diagram

Moderate audio and text chats using AWS AI services and LLMs

Online gaming and social communities offer voice and text chat functionality for their users to communicate. Although voice and text chat often support friendly banter, it can also lead to problems such as hate speech, cyberbullying, harassment, and scams. Today, many companies rely solely on human moderators to review toxic content. However, verifying violations in […]

Overview

Moderate your Amazon IVS live stream using Amazon Rekognition

Amazon Interactive Video Service (Amazon IVS) is a managed live streaming solution that is designed to provide a quick and straightforward setup to let you build interactive video experiences and handles interactive video content from ingestion to delivery. With the increased usage of live streaming, the need for effective content moderation becomes even more crucial. […]

Flag harmful content using Amazon Comprehend toxicity detection

Online communities are driving user engagement across industries like gaming, social media, ecommerce, dating, and e-learning. Members of these online communities trust platform owners to provide a safe and inclusive environment where they can freely consume content and contribute. Content moderators are often employed to review user-generated content and check that it’s safe and compliant […]