Artificial Intelligence

September 8, 2021: Amazon Elasticsearch Service has been renamed to Amazon OpenSearch Service. See details. Organizations in all industries have a large number of physical documents. It can be difficult to extract text from a scanned document when it contains formats such as tables, forms, paragraphs, and check boxes. Organizations have been addressing these problems […]

Today AWS announced new ways for you to easily add machine learning (ML) predictions to applications and business intelligence (BI) dashboards using relational data in your Amazon Aurora database and unstructured data in Amazon S3, by simply adding a few statements to your SQL (structured query language) queries and making a few clicks in Amazon […]

We recently announced that Amazon Transcribe now supports transcription for audio and video for 7 additional languages including Gulf Arabic, Swiss German, Hebrew, Japanese, Malay, Telugu, and Turkish languages.  Using Amazon Transcribe, customers can now take advantage of 31 supported languages for transcription use cases such as improving customer service, captioning and subtitling, meeting accessibility requirements, and cataloging audio […]

Update: As of June 28, 2021, the Conversational speaking-style version of Matthew and Joanna voices is now the default for both NTTS voices. SSML syntax is no longer required to trigger Conversational NTTS quality. For more details, see Polly documentation. All voices are unique, yet speakers tend to adjust their delivery, or speaking style, according […]

Today, Amazon Web Services (AWS) announced Amazon Rekognition Custom Labels, a new feature of Amazon Rekognition that enables customers to build their own specialized machine learning (ML) based image analysis capabilities to detect unique objects and scenes integral to their specific use case. For example, customers using Amazon Rekognition to detect machine parts from images […]

July 2024: The solution in this blog post is now obsolete with the release of Amazon Lex V2. To have an effective conversation, it is important to understand the sentiment and respond appropriately. In a customer service call, a simple acknowledgment when talking to an unhappy customer might be helpful, such as, “Sorry to hear you […]

This is a guest post from Matt Fielder and Jordan Rosenblum at iHeartRadio. In their own words, “iHeartRadio is a streaming audio service that reaches tens of millions of users every month and registers many tens of thousands more every day.” Personalization is an important part of the user experience, and we aspire to give […]

Amazon SageMaker Ground Truth helps you build highly accurate training datasets for machine learning. It can reduce your labeling costs by up to 70% using automatic labeling. This blog post explains the Amazon SageMaker Ground Truth chaining feature with a few examples and its potential in labeling your datasets. Chaining reduces time and cost significantly […]

This is a guest post from Graham Pengelly, CTO, and James Jameson, the Commercial Lead, at CaptionHub. CaptionHub is a London-based company that focuses on video captioning and subtitling production for enterprise organizations. While the act of captioning—that is, taking video files and making sure the text on the screen reflects what’s being said accurately […]

If you’re like most companies, you wish to better understand your customers and your brand image. You’d like to track the success of your marketing campaigns, and the topics of interest—or frustration—for your customers. Social media promises to be a rich source of this kind of information, and many companies are beginning to collect, aggregate, […]