AWS Public Sector Blog

Tag: HHS

Supporting state agencies with Medicaid unwinding outreach: Creating a multi-lingual two-way messaging system

A key focus for the Department of Health and Human Services (HHS) and state Medicaid agencies is making sure those eligible for Medicaid maintain coverage and supporting transition to alternatives. Medicaid agencies need to conduct outreach to make their millions of members aware of the process for redetermination. With cloud-based tools from AWS, state agencies can conduct this outreach using no code/low code, serverless, elastic services that can scale to two billion text messages a day. In this blog post, learn how to set up a multi-lingual, interactive SMS message campaign that can automatically verify and update member information on file based on member responses.

Delivering better Medicaid services (and happier teams) with the AWS Cloud

In this blog post, the Georgia Department of Community Health (DCH) chief information officer, Venu Gurram, describes his experience transforming their Medicaid Management Information System (MMIS) from legacy on-premises infrastructure to a collection of services in the cloud. Learn how the DCH joined forces with another state entity, the Georgia Tech Research Institute (GTRI), to use the Amazon Web Services (AWS) Cloud to deliver the next generation of Medicaid technology: a Medicaid Enterprise System (MES).

CDC Panel COVID-19

Sharing best practices on vaccine administration at the CDC National Forum on COVID-19 Vaccine

The US CDC convened the National Forum on COVID-19 Vaccine to share and discuss best practices to help advance the goals of the National Strategy for the COVID-19 Response and Pandemic Preparedness. The forum brought representatives together from across the US government involved in the response to COVID-19. AWS participated in the forum as a panelist for “Day 2 Town Hall: Using Technology to Manage COVID-19 Vaccination.” AWS has worked closely with many states and jurisdictions looking to quickly design, launch, and mobilize their vaccination administration plans using cloud technology. Learn some of the best practices shared at the forum on how the cloud can help with vaccine administration.

HHS pavilion

Now access the Health and Human Services Cloud Pavilion: An online, interactive learning environment

State and local governments and health and human services (HHS) agencies provide key services to the nation’s most vulnerable and at risk populations such as healthcare, nutrition, economic, and other social support programs. HHS organizations were among the first to feel the impact of COVID-19 and its effects continue to linger and test aging infrastructure and limited technology systems. State and local government agencies made mission critical decisions to address those immediate needs and are preparing for resiliency moving forward. For this, they turned to the cloud. To help organizations discover how the cloud can help, Amazon Web Services (AWS) created the Health and Human Services Cloud Pavilion, an online, interactive learning environment.

How technology and the cloud bring transparency to citizen data

As technology makes it easier to connect with constituents, state and local governments are looking to build systems centered around and empowered by the citizen experience. This is especially the case with health and social services agencies. Public health systems often struggle to connect data across agencies and systems—leaving some communities without the insights they need to optimally allocate resources or to take action in the face of emerging epidemics. In a keynote address to over 800 government health IT leaders, Taha Kass-Hout, senior leader of healthcare and artificial intelligence at Amazon Web Services (AWS), said, “It’s not for a lack of technology, and it’s not for a lack of passion. It’s about the difficulty alleviating the heavy lifting that leaves agencies extremely resource constrained.”

Helping Agencies Meet CJIS Security Policies

AWS Services are used throughout the United States by state, local, and federal law enforcement agencies. Customers can create customized cloud-based environments for CJI workloads with training and helpful resources provided by AWS to meet CJIS requirements. Backed by the secure and tested AWS network, customers can feel comfortable putting sensitive workloads in AWS.

Open Data, Data Analytics, and Artificial Intelligence: How the Cloud is Taking on the Opioid Epidemic

The recent Winter Innovation Summit in Salt Lake City, Utah, showcased a breakthrough Sundance documentary, Dying in Vein. Its filmmaker, Jenny Mackenzie, joined a panel of public health and technology leaders, including Dr. Bill Hazel, former Secretary of Health and Human Resources for the Commonwealth of Virginia, and Alex Chan, CEO of the Clinton Foundation Health Initiative, to discuss opiate and heroin addiction, which, as the film highlights, claims an average of 90 lives in the U.S. daily. A prevailing theme that emerged cast the opioid epidemic as an issue of public health – rather than one of criminal justice – and pressed the role of technology in mitigating its risks.