Customer Success Stories
Discover how customers across industries increase agility, optimize costs, and accelerate innovation using AWS and generative AI.
How AWS empowers customers using generative AI
Smartsheet improves productivity, onboards new hires more quickly
Learn how Smartsheet created a Slack chatbot app powered by Amazon Q Business to help their employees get answers faster.
Propulse Lab accelerates customer growth using AWS and generative AI
CEO Alienor Carre-David and CTO Jeremy Legrand talk about innovation and competitive advantage in the AWS Cloud, and how the company can optimize customer services without losing the human touch.
iFood moves faster, lowers costs, and improves the chat experience
Learn how iFood is using generative AI instead of traditional machine learning to quickly build a virtual waiter.
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Financial Services
Crece Más Drives 45% Sales Growth for Small Businesses with Facele and AWS
ColombiaCrece Más, a company devoted to helping entrepreneurs thrive, wanted to develop a platform to give small businesses tools to automate operations and grow—but struggled to secure funding. With the help of AWS Partner Facele and Amazon Web Services (AWS) infrastructure, Crece Más secured funding to develop a platform to manage inventory, sales, deliveries, and more. With an impressive new application, Crece Más has grown its customer base by 45 percent in just six months. The platform allows small businesses to scale, increase sales by up to 45 percent, and reduce operational costs by 25 percent, helping them expand into new markets and contribute to regional economic growth.
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Financial Services
Capital Express Reduces Monthly Operating Costs by 94% with NetRed and AWS
ChileFactoring services company Capital Express wanted to improve client evaluations and grow its business, but it had an outdated system that made accessing data difficult. The company teamed up with AWS Partner NetRed to migrate its data using capabilities from Amazon Web Services (AWS). Migrating helped Capital Express create Advance, an innovative financial management tool that offers real-time data processing. Implementing Advance cut monthly operating costs by 94 percent. It also reduced the time needed for client enrollment and IT consultations to just five minutes. These improvements streamlined operations and enabled faster service delivery, dramatically increasing the growth potential of Capital Express and helping it meet customer needs faster.
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Financial Services
Presidio Migrates Q2, Inc. Digital Banking Product to AWS to Accelerate Innovation While Reducing Costs
Q2, Inc., a financial experience company, partnered with AWS Partner Presidio to migrate its largest revenue-generating digital banking product to AWS, avoiding a costly on-premises hardware investment. Q2 set an ambitious goal to decrease costs by 25% to better serve each customer. The AWS migration would prove integral to achieving this goal. To satisfy a tight timeline and rigid uptime requirements, Presidio developed an automated, parallel migration platform called “Q2 Migration Manager” (Q2MM) to accelerate the project.
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Software & Internet
Collaboration.Ai Achieves DoD Authorization in Less Than 90 Days, Saves $2 Million with Second Front, Chainguard, and AWS
United StatesCollaboration.Ai, a leader in AI-driven innovation management software, sought to expand into the US federal government sector, particularly the Department of Defense (DoD), with its end-to-end CrowdVector innovation management platform. Obtaining the required Authority to Operate (ATO) on DoD networks—a complex, lengthy, and costly process—posed a significant challenge for the startup. By engaging with AWS Partner Second Front, a member of the AWS Global Security & Compliance Acceleration (GSCA) program and using its Game Warden DevSecOps platform on AWS GovCloud (US), Collaboration.Ai secured a Certificate to Field (CTF) for DoD networks in less than 90 days. The deployment was accelerated further by using a custom registry of secure, minimal container images from AWS Partner Chainguard. This approach saved nearly two years of work and $2 million in compliance costs, swiftly opening access to the US federal government market.
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Financial Services
Affirm Reduces Manual Security Response Efforts by 50% with AWS Partner Expel
United StatesAffirm is a payment network that empowers consumers and helps merchants drive growth through flexible and transparent financing options. The company wanted to streamline its security operations program to address manual triage, decentralized tooling, and increasing alert fatigue. AWS Partner Expel offered a managed detection and response (MDR) service that integrated seamlessly with Affirm’s Amazon Web Services (AWS) environment. Expel MDRTM centralizes monitoring, automates routine tasks, and enhances detection and response workflows Expel reduced the volume of security alerts fielded by engineers by 50 percent and helped Affirm scale the foundations of its security operations program efficiently.
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Financial Services
MarketReader Launches Its Real-Time Market Analysis Platform and AI Newsletter in Eight Months Using Nasdaq® and AWS
United StatesMarketReader is an artificial intelligence (AI) analytics platform providing the financial sector with data-driven explanations of real-time asset movement. During development, MarketReader experienced delays in data delivery and received incomplete datasets from its initial data provider—which reduced the quality of the platform’s insights. To launch its differentiated product, the MarketReader team moved to cloud-based data solutions from AWS Partner Nasdaq, hosted on Amazon Web Services (AWS), to obtain direct access to high-quality, real-time market data for all US-listed securities. This approach elevated MarketReader’s US market coverage, increased data delivery time by 98 percent, and helped the platform go live within eight months. MarketReader now delivers timely, accurate insights. It publishes a daily newsletter in only seven minutes, driving customer engagement and expanding the newsletter’s reach up to 400 percent beyond MarketReader’s current client base.
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