Customer 360

Media and entertainment companies need a comprehensive understanding of their consumers to increase subscriber acquisition and retention, improve advertising revenue, and differentiate their services. Customer 360 solutions on AWS unify customer data, contextual insights, and behavioral data to provide the understanding required to deliver connected customer campaigns, experiences, and journeys across owned, earned, and paid channels. These connected strategies lead to enhanced marketing effectiveness, customer lifetime value, and share of wallet through personalized, actionable messaging.

Partner Solutions

Software, SaaS, or managed services from AWS Partners

Segment

Twilio Segment helps data, marketing, product and engineering teams leverage real-time, structured data for context relevant and personalized engagement.
Snowflake AI Data Cloud

Snowflake eliminates data silos to deliver a unified platform that makes data and AI easy, efficient, and trustworthy.
Zuora Revenue Transformation

Zuora is the industry leader in enabling customers to move to subscription and consumption based models. Zuora enables customers to rapidly design and iterate on different pricing & packaging strategies with support for 50+ charge models and 165+ currencies. Zuora RevPro enables companies
Think360

A world leader in AI-based content discovery and viewer analytics, ThinkAnalytics enables media & entertainment providers to deliver personalized experiences. Think360’s proven results show a significant uplift in viewer engagement, reduced churn and lower operational costs. Plus, ThinkAdvertising enables the targeting of audience segments previously only available in digital, while helping to identify inventory value and minimize ad waste.
MoEngage

MoEngage is an Intelligent Customer Engagement Platform trusted by enterprises in 35 countries, including several Fortune 500 brands. MoEngage offers deep personalization of customer interactions to drive better engagement, retention and loyalty.
ActionIQ CDP

AIQ brings order to CX chaos. Our Customer Experience Hub empowers everyone to be a CX champion by giving business teams the freedom to explore and action on customer data while helping technical teams extend and enhance existing technology investments to manage data governance, costs and performance. Enterprise brands such as Autodesk, M&T Bank, The New York Times, Neiman Marcus, Hertz and many more use our CX Hub to drive growth through extraordinary customer experiences. Learn more at actioniq.com.