Transforming retail with AWS
Unlock the full potential of the cloud and innovate faster. AWS offers the broadest set of services, Solutions, and Guidance coupled with pre-built industry AWS Partner Solutions to make it easier to select the right tools for your highest-priority workloads. Use Solutions on AWS for Retail to uncover insights, efficiently attract and retain customers, deliver seamless shopping experiences, and optimize merchandising and supply chain processes.
![Woman shopping at a clothing store](https://d1.awsstatic.com/device-a-industry-image-assets/aws-brand-library_1200x/photography_people/aws-library_photo_people_w-devices_221_1200.f811073b53738628e31601ddd3f5ee1753c82eb6.png)
Browse solutions for Retail
Explore AWS Services, ready-to-deploy AWS Solutions, specialized Partner Solutions, and architectural Guidance for your retail initiatives
Total results: 7
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Guidance
Modern Contact Center for Retailers on AWS
This Guidance helps retailers to quickly build a modern, scalable contact center on AWS. A contact center in the cloud offers retailers an omnichannel experience through voice, chat, and tasks, allowing them to help their consumer more efficiently. Call details are securely stored, with personal and credit card details encrypted, then integrated with services that can check inventory, product, consumer, and transaction history. All data can be captured with analytics and reporting tools and used for marketing, helping the retailer automate their systems and processes while improving the quality of their interactions with their consumers. -
AWS Partner
Freshdesk
Provide the best, most intuitive support across all channels. Proactively understand customer needs to serve excellence, the first time. Save time and reduce repetitive tasks. Help agents rapidly resolve customer inquiries with workforce automation and knowledge from one unified platform. -
AWS Partner
Zendesk Support Suite
Shoppers now have access to brands around the clock, on everything from voice, chat to Twitter. With Zendesk, retail brands can offer seamless, personalized, branded support experiences on every channel by bringing together data from all parts of the business - inventory, shopping history, etc. -
AWS Partner
Local Measure Engage for Amazon Connect
Local Measure Engage for Amazon Connect is an omnichannel agent desktop for contact centers to manage inbound customer calls and direct messages across WhatsApp, Facebook Messenger, Twitter, email, Web Chat, and SMS via a single inbox. -
AWS Partner
Talkdesk Retail Experience Cloud
Talkdesk Retail Experience Cloud is the first AI-powered, out-of-the-box, customer service platform specifically made for retailers to drive brand loyalty and customer lifetime value across digital and physical channels. A unified view of all customer interactions enables brands to meet customers where they are. Pre-configured retail workflows and scripts ensure that value is added to every conversation, and intelligent bots that are fluent in retail accelerate speed to resolution.
AWS for Retail
AWS is transforming retail with comprehensive cloud, analytics, and AI capabilities. Discover how leading organizations use AWS to enhance operations and drive innovation. Explore case studies and benefits to see how AWS can accelerate your success in retail.
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