Building loyalty is paramount to travel and hospitality (T&H) companies, and achieving this requires an efficient way to manage customer data. That data is often stored in silos that can be difficult to access. Using Traveler/Guest Loyalty & Rewards management solutions on AWS can provide a single source of truth for loyalty data, helping T&H companies to tailor a better customer experience, increase customer engagement and satisfaction, improve conversion of new buyers, build customer loyalty, and reduce management costs.
Partner Solutions
Software, SaaS, or managed services from AWS Partners
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Loyalty Management Suite
With our Loyalty Management Suite (LMS), programs can leverage data to understand and predict exactly what customers need. These insights can be used to present targeted offers, services, benefits, and information. At the same time, LMS ensures a quick time-to-market by giving business the highest flexibility in design and independent configuration of the program’s mechanics, rules, and content. Our solution supports flexible multi-partner offer management, features comprehensive promotion capabilities, and enables a fast set-up and integration of new partners, plus extensive partner self-service management functions. And what’s more, LMS is at home in any IT landscape. Its modern, expandable architecture is robust and features high availability for realizing a wide variety of program concepts. Through our agile approach, we guarantee a consistent and future-fit solution, where you can also rely on our operations and maintenance.
Guidance
Prescriptive architectural diagrams, sample code, and technical content
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