- AWS End User Computing›
- Amazon WorkSpaces›
- Amazon WorkSpaces Thin Client›
- Amazon WorkSpaces Thin Client FAQs
Amazon WorkSpaces Thin Client FAQs
General
What is Amazon WorkSpaces Thin Client?
Amazon WorkSpaces Thin Client is an end-user device and service that helps organizations reduce overall virtual desktop cost, strengthen security posture, and simplify end-user deployment. End users can set up a device in minutes, with no IT assistance. WorkSpaces Thin Client also helps improve security by preventing users from storing data or loading applications on the local device, and it includes a simple device management service. WorkSpaces Thin Client provides a console to centrally monitor, manage, and maintain devices and their connectivity to AWS virtual desktop services. Thin client devices are purchased from Amazon Business, streamlining logistics by shipping directly from Amazon fulfillment centers to the end user.
How does an end user set up WorkSpaces Thin Client?
WorkSpaces Thin Client includes a user-friendly on-device setup experience that guides end users through connecting thin client devices to their monitors, peripherals, and local network. A unique activation code provided by the IT administrator allows the end user to connect to the preprovisioned virtual desktop environment during the setup process.
Purchasing and shipping
How do I order WorkSpaces Thin Client?
Can I ship WorkSpaces Thin Client directly to end users?
Do WorkSpaces Thin Client devices and hubs arrive at their shipping location together?
You receive the thin client device and hub together in a single box from Amazon Business.
What hub do I need to purchase in order to extend the screen across 2 monitors?
The WorkSpaces Thin Client device includes an HDMI-out port to connect to a monitor and a single USB port to connect to a hub. If you want to extend the screen across 2 monitors, you must purchase the Zhenyou EVT hub (offered as a bundle with WorkSpaces Thin Client). This hub includes both an HDMI-out port and 4 USB ports.
Monitors and peripherals
What monitors and peripherals are supported by WorkSpaces Thin Client?
A list of compatible monitors and peripherals can be found in the user guide.
You can purchase these monitors and peripherals through Amazon Business.
Device terms
What are the device terms for WorkSpaces Thin Client?
Detailed device terms for WorkSpaces Thin Client are available on the terms page.
Pricing
How is pricing structured for WorkSpaces Thin Client?
You pay up front for the WorkSpaces Thin Client device plus a monthly service fee per device to manage, monitor, and maintain your thin client fleet in the WorkSpaces Thin Client management console. Standard pricing for Amazon WorkSpaces, Amazon WorkSpaces Web, and Amazon AppStream 2.0 applies when these services are used with WorkSpaces Thin Client devices. For more information, see the WorkSpaces Thin Client Pricing page.
Do I pay the WorkSpaces Thin Client service fee for devices that are not activated?
No. You begin paying the monthly service fee when the end user activates the device, and you stop paying the monthly service fee when the device is deleted from inventory through the WorkSpaces Thin Client management console.
What happens if I delete devices through the management console in the middle of the month?
Devices deleted from inventory are not charged a service fee the following month. If you delete a device from inventory in the middle of the month, you are charged for the entire month of service for that device.
Software and operating systems
What operating systems are supported on WorkSpaces Thin Client?
WorkSpaces Thin Client supports Microsoft Windows operating systems.
What bundles are available with WorkSpaces Thin Client?
WorkSpaces Thin Client supports WorkSpaces Windows license-included and Windows Bring Your Own License bundles.
Virtual desktop features and protocols
What AWS End User Computing services work with WorkSpaces Thin Client?
WorkSpaces Thin Client supports Amazon WorkSpaces Personal, Amazon WorkSpaces Pools, Amazon WorkSpaces Secure Browser, and Amazon AppStream 2.0.
Does WorkSpaces Thin Client support local copy and paste?
No. You cannot copy from your virtual desktop to your local client.
What specific configuration settings are required for WorkSpaces, WorkSpaces Web, and AppStream 2.0 to run on WorkSpaces Thin Client?
See the WorkSpaces Thin Client Administrator Guide for a list of supported features for each service.