The Provectus machine learning and data team has developed an approach to help enterprises quickly adopt the most impactful Generative AI use cases, this process will include business teams who will use the applications to align to their requirements. This offer is divided into 2 discrete...
The MTTR (Mean Time to Resolution) predictor is an AI/ML based solution which predicts the time taken by a service agent to solve a specific ticket or an incident request. The solution learns the efficiency, experience and workload management metrics for various ticket types solved by service...
Model Package - Fulfilled on Amazon SageMaker
Text Pre-processor solution is an efficient way of automatically cleaning text data to make it ready for further text analytics. The model takes a corpus of text as input file and an optional Stop_Words file for stop words removal and applies NLP to generate a processed output containing tokenized...
Model Package - Fulfilled on Amazon SageMaker
This is a Text Classification model built upon a Text Embedding model from [TensorFlow Hub](https://tfhub.dev/tensorflow/bert_en_wwm_cased_L-24_H-1024_A-16/2). It takes a text string as input and classifies the input text as either a positive or negative movie review. The Text Embedding model which...
Model Package - Fulfilled on Amazon SageMaker
DeepInsights Semantic Triplet Generator is a novel approach of summarizing/converting an unstructured data corpus into query-able triplets of Subject-Predicate-Object using NLP. This creates the basic blocks of Resource Description Framework (RDF) data model which forms the basis of Q&A systems,...
Model Package - Fulfilled on Amazon SageMaker
The identification, extraction and analysis of personal identity documents (like passports, drivers’ licences, right to work, proof of address etc) is a manual, costly and time-consuming process for any business function to manage. Be it onboarding a new customer or an employee as part of the HR/...
This is a Natural Language Processing (NLP) based text classification solution that helps identify whether a given consumer complaint requires monetary compensation based on the complaint narrative. A complaint is classified as either requiring monetary relief or if it can be resolved through...
Model Package - Fulfilled on Amazon SageMaker
A high frequency of issues can generate an overwhelming number of help desk tickets and incorrect delegation to teams to handle them. This leads to a spike in MTTR (mean time taken to resolve) and a dip in FCR (First Call Resolution). The solution mitigates these issues by training a multi-factor...
Algorithm - Fulfilled on Amazon SageMaker
GYANT Front Door is an AI assistant that lives on health system websites or mobile apps. Health systems use GYANT Front Door to automate the most common patient inquiries including symptom checking, finding clinics or doctors, answering questions, and more. With GYANT, health systems benefit...
iMerit provides human-in-the-loop annotation and labeling support on image, video, and text data for Machine Learning, NLP and Computer Vision. AWS Augmented AI (a2i) connects you to our inhouse team and allows you to collaborate with us to achieve accurate and consistent results. Our dedicated...
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