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Great product for third party integrations and automation
What do you like best about the product?
A large selection of connectors and different recipes.
What do you dislike about the product?
The documentation should be more detailed and provide more examples. Some of the connectors do not fully utilize the third party platforms api's.
What problems is the product solving and how is that benefiting you?
The ability to integrate third party platforms with just a point and click interface. This product allows you to build logic into your recipe which is very beneficial.
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Simple and easy recipes for integrating platforms
What do you like best about the product?
The ease of use - drag and drop, interface that is easy to understand and that makes sense to people who aren't necessarily as technical. Plus the breadth of recipe options is great! I found several that would work for my purposes
What do you dislike about the product?
It's great for simple and easy integrations but less effective when those integrations require exceptions, customization, etc - but thats not really what its designed for so I can hardly find fault in it
What problems is the product solving and how is that benefiting you?
Simple in-house integration needs for solving workflow issues and making sure our platforms are in sync. We don't really use it for client needs but internally it serves us well.
Very powerful software but tricky for beginners
What do you like best about the product?
Fantastic support is provided by Workato support agents. Very strong customisation so you can tailor to your own organisation’s processes. It can integrate most commonly used platforms.
What do you dislike about the product?
Some apps are missing and it is tricky for automation beginners.
What problems is the product solving and how is that benefiting you?
Essentially Workato was able to highlight deficiencies in our processes and help us move towards automation. This saved us time and money over the long term.
Recommendations to others considering the product:
Make sure to utilisation the throng support that Workato offers.
Pros and Cons of Workato
What do you like best about the product?
What I like best about workato is the ease of linking our web based applications with no problems. You can click it and drop it and its linked! Our team uses it to collaborate on projects and its wonderful.
What do you dislike about the product?
The price of workato is the only thing I dislike because its not available for everyone in our company.
What problems is the product solving and how is that benefiting you?
We are completing projects at a faster speed with less issues and everything is up to date due to using workato,something that previously took weeks have been cut back to a week or less.
Recommendations to others considering the product:
When you have teams working on projects this is the easiest way to get it done!!
Intelligent Automation
What do you like best about the product?
This software delivers relevant information and better workflows with AI- powered chatbots.
What do you dislike about the product?
There are no disadvantages to this software that I have observed.
What problems is the product solving and how is that benefiting you?
Workato integrates everything for human resources. You can connect all your cloud apps, ground apps, databases, processes, and APIs.
Recommendations to others considering the product:
The software features automated error repair and rollback with zero data loss.
A truly enterprise integration platform for both technical & non-technical audience
What do you like best about the product?
A library of connectors and community recipes that makes it easy to build any type of integration with just point and click allowing you to build workflows with a drag/drop functionality super easy to use!
I also like their integration with Workbot - alot of our slack workflows are integrated with Workbot.
I also like their integration with Workbot - alot of our slack workflows are integrated with Workbot.
What do you dislike about the product?
Documentation can be improved with more specific examples. Other than that there's really nothing much to improve about the product.
What problems is the product solving and how is that benefiting you?
Customer 360 across all our apps and database. This has significantly improved our overall customer experience and decision making.
Overall communications between the company and different teams - with new integrations we can see dashboard metrics easily and have discussions around them.
Overall communications between the company and different teams - with new integrations we can see dashboard metrics easily and have discussions around them.
Recommendations to others considering the product:
Just try it for 30 days i'm sure it'll work out.
Super software, great service
What do you like best about the product?
customer support, variety of recipes available
What do you dislike about the product?
there is nothing I dislike about workato
What problems is the product solving and how is that benefiting you?
connection between by software systems
Great product with excellent support
What do you like best about the product?
Workato enables you to connect to a LOT of applications! Think Zapier but on steroids. Support is great, lots of materials to learn.
What do you dislike about the product?
Takes a bit of getting used to if your a non tech, but you can get there, support is quality.
What problems is the product solving and how is that benefiting you?
Efficiency based solutions, connecting data bases to invoicing software.
Recommendations to others considering the product:
Put in some time getting to know what its capable of, watch videos, join web's they do to learn more.
The easiest way to build integrations and workflows for your business
What do you like best about the product?
A library of connectors and community recipes that makes it easy to build any type of integration with just point and click.
What do you dislike about the product?
The platform can do a lot & not everything is documented, join their Product Hour to stay up to date.
What problems is the product solving and how is that benefiting you?
Its a boon for end-to-end lead to revenue tracking across Salesforce, Netsuite. It allows the running of marketing campaigns to be based on revenue generated from the campaigns as compared to clicks.
automates so much, jsut not quite everything you need
What do you like best about the product?
how easy it is to read the program you are creating.
It is really easy to see what you are building and to work out where there are mistakes. It also allows for visual debugging generally.
It is really easy to see what you are building and to work out where there are mistakes. It also allows for visual debugging generally.
What do you dislike about the product?
doesn't take advantage of the full google api, so things like finding the share url of a folder in drive doesn't work without writing a custom GET request.
What problems is the product solving and how is that benefiting you?
We use Googel Drive for storage and Sheets for working out quote requirements as well as for receiving forms with reviews etc, so I use workato to copy and link relevant information into Salesforce and back.
Recommendations to others considering the product:
consider whether the products you use are completely supported by workato or only partially. Zapier seems to do some things slightly better than Workato, but not others. It really requires determining the full desired workflow and then attempt to build it in both systems to see which has the best integration for your requirements - it may even require a mix of both. Also, sometimes when copying data from sheets with workato, workato is too fast and the full line has not been loaded yet (even from a submit operation), so recommend using the 5 minute timer.
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