Category: AWS Partner Network

The Agent AI Ally solution revolutionizes call center operations by harnessing generative AI to provide agents with real-time, contextual support and product information during customer interactions. Powered by Anthropic’s Claude 3.5 Sonnet model through Amazon Bedrock, the solution delivers instant insights and suggestions while analyzing customer responses in real-time. This comprehensive platform integrates key AWS services including Amazon Connect, Transcribe, and Kendra to create a powerful system that enhances agent performance and customer satisfaction through AI-driven assistance and efficient data processing

We are excited to highlight 150 AWS Partners that received new or renewed specializations in February for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

Introducing the AWS Partner Profitability Framework, an intuitive and reliable way to maximize business value with the AWS Partner Network (APN). The AWS Partner Profitability Framework optimizes the partner journey to broaden the value and deepen expertise across various business models. According to a 2022 study conducted by Canalys, partners with a breadth of offerings can achieve a $6.40 multiplier per $1 AWS sold. 

Data privacy regulations are tightening globally, requiring organizations to enhance security for sensitive data in the cloud. Among various security controls, tokenization replaces sensitive information with cryptographically generated, non-sensitive identifiers. This post explores how Thales’ CipherTrust Tokenization Solution on AWS helps organizations meet PCI-DSS compliance requirements while protecting sensitive payment data.

New AWS research reveals that over 90% of customers plan to engage AWS Partners for generative AI deployment in the next 3 years. This comprehensive study of 1,000+ respondents across 24 industries provides insights into customer adoption patterns, buying journeys, and strategic priorities in the rapidly evolving generative AI landscape.

In today’s cyber threat landscape, a robust incident response plan isn’t just a nice-to-have—it’s critical for businesses of all sizes. AWS Security Incident Response Specialization Partners help AWS customers with incident response through 24/7 monitoring, investigation, containment, and remediation guidance, backed by AWS security experts.

YugabyteDB has enhanced its Hybrid Logical Clock mechanism by integrating with Amazon Time Sync Service on Amazon EC2 instances, providing microsecond-accurate reference clocks that have resulted in up to 3x reduced latency and 2x increased throughput compared to not using the service. This integration represents a significant advancement in distributed database performance, benefiting YugabyteDB’s customers across various industries including fintech, retail, streaming media, and automotive manufacturing who rely on quick data access while maintaining consistency and resiliency.

We are excited to highlight 201 AWS Partners that received new or renewed specializations in January for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.

The financial services industry stands at a crossroads between speed and security. Despite the digital revolution, document-based verification remains king – creating a bottleneck that impacts both operational efficiency and fraud prevention. This paradox affects everything from payment processing to lending and insurance claims management, challenging institutions to find innovative solutions. In this blog we cover how Fortiro’s solutions streamline document verification while strengthening fraud prevention.

We are excited to highlight 157 AWS Partners that received new or renewed specializations in December for our global AWS Competency, AWS Managed Service Provider (MSP), AWS Service Delivery, and AWS Service Ready programs. These designations span workload, solution, and industry, and help AWS customers identify top AWS Partners that can deliver on core business objectives. AWS Partners are focused on your success, helping customers take full advantage of the business benefits AWS has to offer.