AWS Partner Network (APN) Blog

Tag: AWS Competency Partners

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Integrating Amazon Connect Natively into Salesforce Using Service Cloud Voice

Salesforce Service Cloud Voice (SCV) natively integrates the Amazon Connect contact center platform into Salesforce’s CRM software. This delivers a new contact center solution that brings together voice conversations, digital channels, and CRM data. Learn about the pre-built integrations, deployment options, and architectural mapping patterns pertaining to SCV, and see an example of inbound customer journey with data flow and API calling sequence.

Streamline Your End-to-End Cloud Operations with AWS Cloud Operations Competency Partners

Today’s rapidly changing market conditions require organizations to scale IT operations swiftly and securely, while keeping costs under control. But setting up, running, and optimizing cloud infrastructure can be time-consuming and challenging. We’re excited to announce the AWS Cloud Operations Competency, to help customers adopt an integrated approach for cloud operations on AWS and beyond.

Modernize and Migrate 4GL Applications to AWS Faster with HCLTech ATMA

Many organizations are migrating applications to the cloud to overcome technology obsolescence, vendor lock-in, expensive or limited licensing policies, and skill shortages, among other challenges. Learn how HCLTech’s Automated Technology Modernization Accelerator (ATMA) and ADvantage Cloud can help modernize 4GL-based applications to cloud-native architecture, enabling deployment on AWS environments and significantly reducing costs of modernization and time to market.

How ASCENDING Uses Data Schema Unification for Multi-Data Source Ingestion

Data ingestion and unification play a key role in ensuring consistency, reliability, and performance of data utilized across any organization. One of the challenge for data solution teams is to design and implement a unified ingestion process so that downstream analytics workloads can easily consume the data. Learn how ASCENDING set up a unified data ingestion system on AWS based on a client’s use case and requirements, and how ASCENDING overcame the technical challenge.

How Apexon’s Patient 360 and HDAP Platform Transforms Healthcare

Healthcare data is complex and full of sensitive information, which makes it challenging to share or utilize for a unified patient view. Solutions like the Patient 360 healthcare framework powered by Apexon Healthcare Data Analytics Platform (HDAP) consolidates patient and member data across the care delivery system to provide a unified view of the patient, facilitating better outreach and improved health outcomes.

Leveraging BMC AMI Cloud Vault and AWS to Protect Mainframes from Cyber Threats

AWS and BMC Software present a best practice-based approach to secure mainframe data from ransomware attacks or any other source of logical data corruption. Leveraging the scale, performance, and innovation of AWS allows mainframe customers to achieve cyber resiliency faster and more efficiently than with an on-premises solution. Learn how BMC AMI Cloud Vault takes advantage of Amazon S3 to create multiple copies of mainframe data and inherently ensure all copies are protected.

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Unlock the Power of Your Business Data with AWS Partners

A recent Accenture study suggests that only 32% of businesses are able to realize the value of their business data. Working together with thousands of partners worldwide, AWS is able to help customers solve complex problems with modern cloud data strategies. Learn how consulting services and cloud software from AWS Partners enable customers to tap into the power of data to support decision making, visibility, application innovation, supply chain transformation, and risk mitigation.

Discover and Protect Sensitive Data with HCLTech’s DataPatrol Framework Built with Machine Learning on AWS

It’s critical to identify and protect the sensitive data collected from any unauthorized disclosure, and it’s the responsibility of every organization to effectively discover, control, and manage their sensitive data footprints and comply with relevant data protection laws. Learn how HCLTech‘s DataPatrol framework accomplishes critical tasks in the lifecycle of sensitive documents and improves sensitive data discovery and governance across your AWS environment.

Creating Immersive Virtual Showroom Experiences for Luxury Cars with MHP’s Elastic Content Platform

To close the gap for customers between customizing a respective luxury car model and really seeing it in action, MHP created a platform solution on AWS called the MHP Elastic Content Platform (MHP ECP). It’s a modular solution able to emulate a virtually delivered automotive showroom experience for prospective buyers. Explore the challenges that come with creating a virtual immersive showroom experience, and how MHP ECP achieves this feat by relying on the AWS Cloud as technology platform of choice.

AWS Transforms the Partner Experience to Drive Greater Customer Value and Partner Profitability

We’re excited to share a preview of the enhancements we’re making to partner programs and tools to deliver greater customer value and partner profitability—including making it easier to leverage programs by aligning them to your business models and scaling AWS Marketplace to expand your customer reach and accelerate sales. The AWS Partner experience transformation is aimed towards helping you deliver different levels and types of value to customers—to win more, win bigger, and win faster.